Please help me here
I had booked tickets on 23rd June 2012 (Saturday) through big cinemas india website for the following movie:
Madagascar 3 (2D) (U)
Show date 24 June 2012 (Sunday)
11:55 AM show
Big Cnemas, Palm Beach Road, Galleria Mall
i used my credit card ending "734"
and imatter card for further discount
I booked tickets worth Rs.174 (2 tickets in middle section)
but during payment, i got an email saying booking failed from bigcinemas and the seats were still vacant
so as i got "failed" message i re-booked different seats but everything else same !!!
So this time i got confirmed tickets !!!
but i got 2 Messages of Rs.174 being debited to my account from my bank
which means there was a double payment !!!!
SO i emailed big cinemas that time only and i got an automated reply that refund is in process
but now it is 9 days (2.7.12)
and i have still not received any refund or any update from BigCinemas !!!!
Please help me out !!!!