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No Refund From Big Cinemas

This is a discussion on No Refund From Big Cinemas within the Cinema forums, part of the Entertainment category; Hello Sir. My Name is M.Vijay Krishna Reddy. I booked 2 movie tickets online using Bigcinemas website on 25th November ...

  1. #1
    Junior Member
    Join Date
    Dec 2011
    Posts
    1

    Default No Refund From Big Cinemas



    Hello Sir. My Name is M.Vijay Krishna Reddy. I booked 2 movie tickets online using Bigcinemas website on 25th November 2011. However after few minutes I received an email that the transaction has failed. However the amount was deducted from bank account. Since than I am sending them emails regarding refund. Its been a month they replied to my email twice saying that 'we are loking in to it' But till now I did not get any kind of refund. And since a week even they stopped replying to my emails. Please suggest me what to do. Thanking You.

  2. #2
    Junior Member
    Join Date
    Mar 2012
    Posts
    7

    Default

    Hello
    Please help me here


    I had booked tickets on 23rd June 2012 (Saturday) through big cinemas india website for the following movie:


    Madagascar 3 (2D) (U)
    Show date 24 June 2012 (Sunday)
    11:55 AM show
    Big Cnemas, Palm Beach Road, Galleria Mall
    i used my credit card ending "734"
    and imatter card for further discount



    I booked tickets worth Rs.174 (2 tickets in middle section)
    but during payment, i got an email saying booking failed from bigcinemas and the seats were still vacant

    so as i got "failed" message i re-booked different seats but everything else same !!!
    So this time i got confirmed tickets !!!

    but i got 2 Messages of Rs.174 being debited to my account from my bank
    which means there was a double payment !!!!

    SO i emailed big cinemas that time only and i got an automated reply that refund is in process

    but now it is 9 days (2.7.12)
    and i have still not received any refund or any update from BigCinemas !!!!

    Please help me out !!!!

  3. #3
    Junior Member
    Join Date
    Mar 2012
    Posts
    7

    Default no refund from big cinemas cheating !!!

    Hello
    Please help me here
    I am Madhur Jain


    I had booked tickets on 23rd June 2012 (Saturday) through big cinemas india website for the following movie:


    Madagascar 3 (2D) (U)
    Show date 24 June 2012 (Sunday)
    11:55 AM show
    Big Cnemas, Palm Beach Road, Galleria Mall
    i used my credit card ending "734"
    and imatter card for further discount



    I booked tickets worth Rs.174 (2 tickets in middle section)
    but during payment, i got an email saying booking failed from bigcinemas and the seats were still vacant

    so as i got "failed" message i re-booked different seats but everything else same !!!
    So this time i got confirmed tickets !!!

    but i got 2 Messages of Rs.174 being debited to my account from my bank
    which means there was a double payment !!!!

    SO i emailed big cinemas that time only and i got an automated reply that refund is in process


    Please contact me via email

    madhur_jain1@hotmail.com
    OR
    madhur0007.2011@hotmail.com
    but now it is 9 days (2.7.12)
    and i have still not received any refund or any update from BigCinemas !!!!

    Please help me out !!!!

  4. #4
    Unregistered
    Guest

    Default Big cinemas refund fraud

    Hello,

    My name is Manoj Parmar.This is regarding a wrong charge being levied on me for an unsuccessful transaction done through BIG CINEMA'S website.


    I was trying to book 2 movie tickets two times on 2nd July 2012 for Big Cinemas ( Mehul - Jamnagar) for the movie "Rowdy Rathod".The final amount was Rs. 270/-. After selection of the seats I entered my credit card details and confirmed the transaction from my end. The website went unresponsive and it showed an error message stating there is some problem with the website. I also received an e-mail from bigcinemas about the transactuion failure. So my tickets were not booked but I have still been charged with Rs. 270/- Wrongfully.My bank statement shows the deduction on the name of Reliance media. I want a refund ASAP. I have send an email to support@bigcinemas.Com but didnt get any reply as the mails bounce back due to their less storage.

    Manoj Parmar

    +917567860866

  5. #5
    Junior Member
    Join Date
    Jul 2012
    Posts
    2

    Default

    Hi All,


    Have any of you been successfull in claiming your refund from Big cinemas.....

  6. #6
    Baskar John
    Guest

    Default Ticket Booking Failed-amt not refunded

    Dear Sir/Madam:

    My name is Baskar John. I tried to book 3 tickets today, July 13, 2012, for the movie Naan EE (Tamil) for July 14, 6:45 PM show at Big Cinemas, KG, Race Course Road online, but the booking failed.

    Rs. 300 has been deduced from my ICICI bank account. I want Big cinemas to refund me the amount. I have sent them many mails for which there is not even one response from their end. Kindly help me get my refund.

    Thank you.

 

 

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