This is a discussion on Movietimes Cinema Complaint - Waste of Money .. Big Disappointment ... Poor service within the Cinema forums, part of the Entertainment category; Movietime Cinema - Rajouri Garden(in West Gate Mall ) I Went to Movietime Cinema( waste of time & money, poor ...
Movietime Cinema - Rajouri Garden(in West Gate Mall )
I Went to Movietime Cinema( waste of time & money, poor service ) for a 3D movie ... Guys don't make this mistake again .....
Went for - Harry Potter 3D
Show timings - 7th August, 2011 -> 5:50 pm show
They don't believe in providing Service to the customers ... they kept 50 rs [COLOR=#009900 !important]deposit for every 3D glasses ... BUT
1.The movie started But we didn't get any 3D glasses.
2.The Movietime employee came to [COLOR=#009900 !important]provide[/COLOR] these glasses after 15 minutes fromthe time movie started.
3. Not only this ... they came with some limited no. of glasses compared to the total no. of people came to [COLOR=#009900 !important]watch the movie[/COLOR] .
4. Half of the 3D glasses were broken (no side handles )....
5. Somehow.. i got the 3D glasses after 30 minutes from the time movie started .
6. BUT when i tried them .. they were not upto the mark ... 3D glasses were blur.... Huge Scratches on the Glasses... i wan really disappointed by this time from the service i am getting...
7. I went and shouted at the staff and asked them to call their manager ......... The reply i got was ..." Sir , there is no point of talking...nothing will happen" ....
8. You can expect what kind of customer service they are providing ....
9. Later, one of the employee told me to watch [COLOR=#009900 !important]the movies[/COLOR] and he will send the manager to my seat ... He provided me the Disposable 3D glasses....
10. Till interval, no one came... I asked for the manager again. But the reply i got was the same " he will come to your seat in some time " [/COLOR]11. Movie finished ... no one came ... I went to the ticket counter on the ground floor .... there i got the reply that the manager sits on 4th floor and u go to 4th floor ..I asked them to make a call to the manager and i want to take to the manager [COLOR=#009900 !important]on the Phone .. They clearly said no .. and told me nothing can be done here.... [/COLOR]
There were more the 50 people who said the quality of the Glasses were poor ...
All People in the hall get the Glasses after 15 - 30 minutes from the time movie started ...
Manager was not available to solve the issue ...
I will Strongly recommend you people to avoid going to Movietime Cinema ...
I will never go to any Movietime Cinema ever...
Waste of Money .. Big Disappointment ... Poor service ...