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PVR Cinemas - Money deducted, tickets not booked and money not refunded back

This is a discussion on PVR Cinemas - Money deducted, tickets not booked and money not refunded back within the Cinema forums, part of the Entertainment category; Hi, I tried to book tickets for movie at PVR Bangalore as on 24/12/2010 twice. Amount has been deducted from ...

  1. #1
    chandramukhi is offline Junior Member
    Join Date
    Mar 2011
    Posts
    1

    Default PVR Cinemas - Money deducted, tickets not booked and money not refunded back

    Hi,

    I tried to book tickets for movie at PVR Bangalore as on 24/12/2010 twice.
    Amount has been deducted from my a/c both the times, but I have received message saying "Transaction failed, and amount will be refunded if charged".
    I have noticed that the amount has been charged to my a/c both the times, but was never refunded since last 3 months.

    Below are my transaction details:

    ICICI Bank
    C.C.Avenues - Reference Description as per my a/c statement (BIL/196279008/movie tickets/PVRCINEMAS.com)
    C.C.Avenues - Reference Description as per my a/c statement (BIL/196281664/movie tickets1/PVRCINEMAS.com)

    Could you please help me in getting this amount refunded.



    Thanks and Regards,
    Chandramukhi

  2. #2
    ICICI Bank Care is offline Senior Member
    Join Date
    Sep 2009
    Posts
    1,279

    Default

    Hi,

    We are sorry for the inconvenience caused to you. Please send us your contact details at care@icicibank.com and we shall get in touch with you soon to resolve the issue. Kindly refer "1432709" in the subject line.

    Regards,
    ICICI Bank Customer Service Team.

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