I purchased two tickets on 19 Sep 2010 of RS 400 ( each Rs 200) at 5:30 from sahara PVR Mall. details are mention below:-

1. Serial No 03/0008/000174 & Audit no 1019172 and seat no 6,
2. Serial No 03/0008/000173 & Audit no 1019172 and seat no 7,

I went at first time in PVR guraon, Who person sold the tickets, he was not said anything about we couldn't took any material in pVR. we were not awaired about carrybag, mobiles and helmets not allowed in the PVR. I was entering in PVR at 5:30.
they said to helmets are not allowed in PVR, but they were allowed me carrybag and mobiles, but helmets not allowed, there had not any counter to keep those material. I waist my 45 minuts to do that. i wasn't seen movie, I said plz return my money and change my tickets for next show but they said it was not our fault, we can't return money and gave new tickets.
it's not our fault. becoz they had not any countor part, no body can carry our hemlets. we waist our time and money also. who r the responsible for this. I very disappointed with this. they haven't how deal with customers. I never seen movie in this hall again and and PVR. becoz everyone is thief. I want to proper resolulation of my problems, and I waill esclatled this matter with consumer court.

I want return my money.

Mrs Sangeeta Sharma
H/N No 58
Sector 12 - A, prem nagar
behind lotus hospital, Gurgaon,

Contract No 9015718242, 9015956016

E - mail _ bhsangi44@yahoo.co.in
bhupi4770@yahoo.co.in