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BigFlix charged the account and does return calls

This is a discussion on BigFlix charged the account and does return calls within the Cinema forums, part of the Entertainment category; I tried the 14 day trial of Bigflix movie rental. They charged my account. I called them and they said, ...

  1. #1
    Unregistered Guest

    Angry BigFlix charged the account and does return calls

    I tried the 14 day trial of Bigflix movie rental. They charged my account. I called them and they said, it is temporary and the moment I cancel the rental within the trial period they will give the money back.
    They did not refund my bank account, I called them and was told their specialist will call me. No one called. I called back on the # i got a missed call from thinking its them and no one picks up.

    Thanks

    Vishal

  2. #2
    admin is offline Administrator
    Join Date
    Sep 2008
    Posts
    2,965

    Default

    Hello,

    Kindly post your complaint in detailed manner with your permanent address and a valid email ID, purchase bill and offer details.
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **

  3. #3
    Unregistered Guest

    Default Request- Your Membership ID, WE SHALL RESOLVE THIS SOON

    Hi Vishal,

    We understand your problem, please help us with your membership id / email id you have registered with us here and we shall resolve the issue at the earliest.

    Thanks!

    ----BIGFlix.com Team



    Quote Originally Posted by Unregistered View Post
    I tried the 14 day trial of Bigflix movie rental. They charged my account. I called them and they said, it is temporary and the moment I cancel the rental within the trial period they will give the money back.
    They did not refund my bank account, I called them and was told their specialist will call me. No one called. I called back on the # i got a missed call from thinking its them and no one picks up.

    Thanks

    Vishal

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