On the 24-Dec-09, I tried booking 4 tickets for Avatar movie throught he website pvrcinemas.com. Due to some glitch in the site, the transaction wasnt successful. A messagebox showed up everytime saying something like, "Your tickets cannot be booked, If money has been debited from your account it will be refunded".
I tried 6 times, 2 times with Debit Card and 4 times with Credit Card. Ther transaction was successful at the 6th attempt.
But to my surprise, I was charged for the 5 failed attempts as well.
It has been 11 days but till date, I have not received any communication from PVR cinemas even after sending several reminder emails to them. My bank says that the amount has been deposited in the PVR account, but not refunded.
To summarize
Amount for 1 booking : Rs. 1480/-
Amount charged from me : 1480 * 6 = Rs. 8880/-
Amount to be refunded : 1480 * 5 = Rs. 7440/-


LinkBack URL
About LinkBacks
Submit Complaint..
