Received old LCD instead of new LCD
This is a discussion on Received old LCD instead of new LCD within the CD/DVD Player forums, part of the Electronics Appliances category; Hi, I bought Sony NX-520 32 inches LCD in RK Electronics, Chandanagar, Hyderabad on January 06, 2012. I received already ...
- 01-12-2012, 02:04 PM #1
Junior Member
- Join Date
- Jan 2012
- Posts
- 1
Received old LCD instead of new LCD Hi,
I bought Sony NX-520 32 inches LCD in RK Electronics, Chandanagar, Hyderabad on January 06, 2012. I received already used LCD instead of new LCD.
When i opened LCD in my home i got a conclusion that it was already used. The main reasong for this conclusion is i could clearly some dest on the LCD and there is no where the product is looking like a new one.
I called them but didn't get positive response from them. They said, 'we will open the product to confirm whether Remote is attached or not'.
But it looks like not a correct reason.
RK's Electronics - Chandanagar- Category:Shopping, Electronics and Appliances
- Phone: 040-23445351
- Address: # 4-89,
Chandanagar,
Hyderabad - 500050. - LandMark: Opp Swagath Hotel
Please let me know How Sony handles these kinds of issues? I trusted Sony brand, but if this is not solved, then i would trust this brand and i would definitely suggest others to not go with this brand.
Please do the needful.
Thanks & Regards,
Naveen Ramudu
- 01-12-2012, 05:47 PM #2
Senior Member
- Join Date
- May 2010
- Posts
- 257
@Naveen kumar ramudu
- Dear Sir,
Have you reported this concern with our service team at our official toll-free helpline at 1800-103-7799 If yes, please share your complaint no. with us, we will need this information to assist you further.
Regards,
Sony India Team
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