I had problem of remote sensing on DVD on dated 07.08.2010, from this date I have launch number of complaint also ur technician come and one time I visit ur center but my problem not get resolve, Please note my ref. number . 307635, 411245,427653 etc but still problem as it is.

If such type of fucking service you r providing then I am not suggest anyone to purchase ur product. from this date I had spent my money, gap of office for your product repair but it is of no use. ur product cost is only 2500 rs instead of spending my valuable time and money if I purcahse any other DVD then it is much better I think.

Can u please do the needfull to repair my product otherwise I will go for other escalation. Also Please take my one advise please close such center or fire such type of technician those who r unable to repair a small problem for your market onle.

Repair on dated 07.08.2018 : Hitech Services Gurgaon : Bill taken 365 Rs

Philips have very poor and slow customer service.

I have waited for every promise from service center as I have launched a complaint for Home Theatre as my First Product from this company ... service centre address :M/s Gaurav Enterprises A/6, ground floor commercial complex shankar garden opposite to vikaspuri police station, Vikaspuri, New Delhi-110018.

Technicians are coming with no solution and also not visiting at thier own promise del. date.

I find this lack of service and the lack of being able to speak with head office completely amazing.

I will no longer look at Philips for any future purchase. I would have thought in this competitive world customer service would be paramount. Philips appear to think of it as annoying!

Mobile no. 7827446042 , Mr. Ashish Raitani.
Mail Id: ashishraitani_2008@yahoo.com

Dear sir,
I bayed a t.v of Phillips on 13/03/11 but now my t.v is not working. I submit my complain on 20/10/11 Complaint number is PDL 2010110055 but i did not received any respons from the company side they told me that they will repair my t.V in two days. but after 4 days no body came in my home whenever i called in customer care they told me we will send the person today this same thing is happening with me for last four days Kindly take any action on that.i hope u will solve my problem.

Thanks Nikhil

hi...

this bhaskar palpanuru from hyd

i had buy philips home theatre last 15 mnts back i'm a software employee

i had given philips home theatre model nbr HTS3371 for reparing in month of june

at hydernagar in hyderabad they r not giving correct respone from last 4 months

they problem power is not cming power in home theate every time they r saying techination is not there call on sme other day

one more thing is there r telling lie we had called u then u said sme thing they didnt call now also


what a wrost respone from ur service center once again i wont buyur products in my life

then y u keeping service center just playing with customer

take any action on this service centre

this is my second mail 2 u

waiting for reply


thanks & regards

bhaskar palpanuru
+91-8885201046
bhaskarpalpanurugmail.com

I have purchases a philips hometheatre 15 days before from Croma at Kothrud(Pune). While purchasing there was an offer going on i.e voucher coupon of Big-Flix free dvd for six months (Free Home Delivery). I send the sms FLIX PHILIPS AT 55454 but I never received a call back from Big-flix.. then I called big-flix customercare at 39885454 and talked to Ratan one of the representative of big-flix. I explained him the scenario and he said we will arrange a call back in next 24 hours.. after three days I called up again at Big-flix and talked to Bhavesh in morning he said he will arrange a call back till evening but didn't received a call . after 10 days I called up again and talked to Manali and she said Philips has provided me the wrong information .. Big-flix is not providing any free dvd offer so kindly contact Philips.

I contacted Philips and they said this offer is valid and you can avail this offer. Phipis has tie-up with Big-flix for this offer and Big-flix cannot deny this. But after few days I contacted Mr. Sanket Katdare(Philips area manager) and Arun menon (Natinal Marketting manager) They given me the 51 DVD packas of old movies and said until my issue get resolved you can keep this dvd pack with you. After that I called up again in Philips consumer and nobody is ready to provide me the right info and keep saying that Philips are investigating thisissue with Big-flix and when I called up in Big-flix they said they didn't received any call from Philips.

Philips is just betraying customer after purchasing products..... Such a Fraud company I ever seen ...

Please look into this issue.

Thanks,
Sandeep Gawali

I have purchases a philips hometheatre 15 days before from Croma at Kothrud(Pune). While purchasing there was an offer going on i.e voucher coupon of Big-Flix free dvd for six months (Free Home Delivery). I send the sms FLIX PHILIPS AT 55454 but I never received a call back from Big-flix.. then I called big-flix customercare at 39885454 and talked to Ratan one of the representative of big-flix. I explained him the scenario and he said we will arrange a call back in next 24 hours.. after three days I called up again at Big-flix and talked to Bhavesh in morning he said he will arrange a call back till evening but didn't received a call . after 10 days I called up again and talked to Manali and she said Philips has provided me the wrong information .. Big-flix is not providing any free dvd offer so kindly contact Philips.

I contacted Philips and they said this offer is valid and you can avail this offer. PhiLIp has tie-up with Big-flix for this offer and Big-flix cannot deny this. But after few days I contacted Mr. Sanket Katdare(Philips area manager) and Arun menon (Natinal Marketting manager) They given me the 51 DVD packas of old movies and said until my issue get resolved you can keep this dvd pack with you. After that I called up again in Philips consumer and nobody is ready to provide me the right info and keep saying that Philips are investigating thisissue with Big-flix and when I called up in Big-flix they said they didn't received any call from Philips.

Philips is just betraying customer after purchasing products..... Such a Fraud company I ever seen ...

Please look into this issue.

Thanks,
Sandeep Gawali

I have purchases a philips home theater 1 year back in August 2010. now its caused some some problems. we have registered a complaints so many times at customer care but no one respond on it.

Kindly take any action on that

i also submit a docket replace my bad parts of water purifire, my docket no is 999984310817079 dated 13 april2012, but yet not attend my house replace the machine parts,when i calling the service centre,they are not any responce,pls take necessay action against my docket.

I had purchased an Philips home theater from on line shopping this is under warranty. so pl z processing my complaint. as soon as .

respected sir
We had installed philips trim 1 ECG machine , a faulty machine was installed by philips company dealer imago system and after 10 months it was replced claiming that it was indeed a faulty one.
sad part is it was replaced by another faulty philips trim 1 ECG machine. the machine was sent for repair last month to banglore for service, still the problem is not rectified. we have faced lot of inconvenience due to this faulty machine. kindly help me to deal with this problem
thanking you

dear sir
i purchased 6 phillips landscape lights (12 volts) as replacements for my exterior lights. 2 of those lamps did not light up right out of the package. i bought them at lowes in manchester new jersey and they were in perfect condition in the package.
please respond to me as to whether there is a problem withnthis product and how to get my exchange