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Complaint against Tristar car Pvt.ltd,Chandrapur(MS),Dealer of Maruti Suzuki

This is a discussion on Complaint against Tristar car Pvt.ltd,Chandrapur(MS),Dealer of Maruti Suzuki within the Car forums, part of the Four Wheeler category; Sir, I have booked Maruti Swift LDI(Glittening Grey colour) on 5.9.2011 at Tristar car Pvt Ltd. Chandrapur(Maharashtra).Ph. No. 07172-273051,52,53,55,308903.Booking amount ...

  1. #1
    sptiwary is offline Junior Member
    Join Date
    May 2012
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    Default Complaint against Tristar car Pvt.ltd,Chandrapur(MS),Dealer of Maruti Suzuki

    Sir,
    I have booked Maruti Swift LDI(Glittening Grey colour) on 5.9.2011 at Tristar car Pvt Ltd. Chandrapur(Maharashtra).Ph. No. 07172-273051,52,53,55,308903.Booking amount of Rs.25000/- paid on 05.09.2011 vide money receipt no. 2079.Dealer committed to give delivery of car within 120 days.After enquiry they committed to deliver up to 28.2.2012.Again after enquire they promised delivery before budget i.e up to 15.3.2012.Even after failed and promised me to deliver the car up to 15.04.2012.Again failed and promised up to 15th May 2012.Since beginning I am asking to tell the date but not able to say and harrasing mentally,financially,emotionally.When I booked on road price was 5.76 lakhs and now it is 6.45 lakhs approx .Due to non delivery in time i.e after budget due to exise duty increase and RTO tax increase in Diesel vehicle from 1st May 2012,there is expected financial loss of approx. Rs. 75000/- too. I complained to customer care several times,last lodges complaint on 1.5.2012 ref. 2150682782.Talked to team leader Mr. Javed(09767106766),Mr. Nilesh(09850145547),Mr. Desmukh,Owner Kamal kothari(09823371000) at Tristar,Regional office Mumbai of Maruti(02026856037),Mr. Rohit Arora,Manager at Nagpur(07122225808) but all in vain.I am mentally harrased even after waiting nine months.Kindly do the needful please.

  2. #2
    Shilpa Mehra is offline Junior Member
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    May 2012
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    Default

    you should contact maruti on their CRM number 1800 1800 180 or email them at contact@maruti.co.in they will solve the problems you're facing.

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