COMPLAINT REGARDING CHEATING BY iSUM MOTORS WHILE PURCHASING A CAR WAGON R VXI

Dear Amitabh,

1 I ve bought a Car for your showroom ISUM MOtors tezpur on 25 apr 2012.

2. I am not at all satisfied from ur apology letter for the
misconduct and cheating done by ur company.

3. ur people kept the reputation of maruti suzuki at stake.

4. the trust and faith what we ve got in maruti suzuki is not there now.

5. as far as service of 3M is concerned...it was totally fault of ur
staff not 3M.

6. it is ur staff who kept me in dark regarding the terms and
conditionof the service of 3M to get their commission from 3M.

7. I am reporting this matter to ur higher headquarter and head
branch new delhi.

8. If matter is not resovled then i will ve to go for legal option
against you as I am mentally harassed.

regard

Sir,
I have booked Maruti Swift LDI(Glittening Grey colour) on 5.9.2011 at Tristar car Pvt Ltd. Chandrapur(Maharashtra).Ph. No. 07172-273051,52,53,55,308903.Booking amount of Rs.25000/- paid on 05.09.2011 vide money receipt no. 2079.Dealer committed to give delivery of car within 120 days.After enquiry they committed to deliver up to 28.2.2012.Again after enquire they promised delivery before budget i.e up to 15.3.2012.Even after failed and promised me to deliver the car up to 15.04.2012.Again failed and promised up to 15^th May 2012.Since beginning I am asking to tell the date but not able to say and harrasing mentally,financially,emotionally.When I booked on road price was 5.76 lakhs and now it is 6.45 lakhs approx .Due to non delivery in time i.e after budget due to exise duty increase and RTO tax increase in Diesel vehicle from 1^st May 2012,there is expected financial loss of approx. Rs. 75000/- too. I complained to customer care several times,last lodges complaint on 1.5.2012 ref. 2150682782.Talked to team leader Mr. Javed(09767106766),Mr. Nilesh(09850145547),Mr. Desmukh,Owner Kamal kothari(09823371000) at Tristar,Regional office Mumbai of Maruti(02026856037),Mr. Rohit Arora,Manager at Nagpur(07122225808) but all in vain.I am mentally harrased even after waiting nine months.Kindly do the needful please.
Surya Prakash Tiwary