This is against DD Motors, Mayapuri, New Delhi.
This is the feedback I gave on their website.
I own a Maruti Wagon R bearing registration no DL 9C N 5797 which was recently given to your workshop for checkup of the following:
1)Fuel Efficiency (my car's average is approx 8 Km/Liter)
2)Headlight Change (You fixed a brand new headlight)
3)It was giving jerks whenever you leave the accelerator
Though the bill was settled in cash about a few days ago, however to my utter surprise that not even a single issue was fixed by your workshop. Even the brand new headlight not works.
I get my car repaired only at authorised workshops but this time your workshop has cheated me for time and money.
I plan to take this to Maruti Head office complaint cell and Consumer Court to settle the scores with your workshop.
Moreover the supervisor/technician who was involved in this had the most unprofessional attitude i have ever seen.
With this type of customer service, I am sure your company is heading for a near diaster.
This matter would be escalated to the highest level available and you would be a witness to that.
DL 9C N 5797