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Faulty Used Car

This is a discussion on Faulty Used Car within the Car forums, part of the Four Wheeler category; Dear Sir, I have Purchased Hyundai Santro, Zipplus 2003 ran (47000 KMs) model from "CAR MAGIC" - 'Thomas Auto Works'. ...

  1. #1
    L Vyas Guest

    Default Faulty Used Car

    Dear Sir,



    I have Purchased Hyundai Santro, Zipplus 2003 ran (47000 KMs) model from
    "CAR MAGIC" - 'Thomas Auto Works'. Since when I purchased the average of the
    car has been 4-5 km per liter which is much lower in compare to the standard
    sold and old used car.. After a various follow-ups. he suggested one
    mechanic nearby who does all repair work for him and again I have to pay a
    very handsome amount to get the problem rectify but it was same average was
    still 3-4 km...



    When I took car to HYUNDAI authorize showroom at Malad (W) they discovered
    from their history that, this car engine has ran more than 1.5 lac KMs and
    has been repaired and repainted. Instead the KMs meter was tampered and
    adjust from 1.5 lac kms to .47 lac KMs and their was not information
    communicated to us regarding car repairs and repainted..



    I am a salaried person and took loan for the same and it's very difficult
    for me to give huge EMI against the product I am not able to use... this is
    a clear fraud and cheating case.. When I am trying to convey this message to
    the owner 'Mr. Thomas" he gives a very ignorant and rude reply to it and not
    solving the problem and making me run pillar to post. Please help me.



    Rgds,

    L Vyas

    09930224455

  2. #2
    Unregistered Guest

    Question about free service

    sir ,
    i have a MARUTHI800. I bought it from indus used cars inThykavu Ernakulam . it was aused car which is 2008 model. they told us there is three other freeservices. but when we send the car for first service they take two coupon of the servicebook. any also they gave us a damaged stepiny insted of our very good condition stepiny. when i asked them they are giving us a satifactionery replay. my husband is in abroad and i can't go through these unresposible person. when i said my complaint to the executive of INDUS in thykavu they are telling that why i should send the car in MUVATTUPUZA INDUS FOR SERVICE. but i was more omfertable in it because i am living in perubavoor which is more nearest place from muvatupuzha. so that is my fault. but when give us the car we already told them we can give the car in muvatupuzha for service and they agreed with us. now i am cheated by them . please give me a right solution for my problem.

  3. #3
    advocate's Avatar
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    Dear Mr. Vyas,

    You have purchased of paid for a brand new car or you have purchased it as second hand car. Kindly clarify as soon as possible.

  4. #4
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    Dear Madam,

    Written complaints have no value. So, we would like to suggest you to send a written complaint to the service centre, to get any solution for your complaint.

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