I applied for a HDFC car loan in my home town jamshedpur, which i have to apply through the agents "the shanti enterprise" (as a nexus between maruti show room and agents i understand later, they make this arrangements for me). although they are very cooperative and pass my loan in a giffy within 48 hrs but they didnot disclose the interest rate which they previously promised to be around 10.75% reducing. i didnot got any call from the bank although one agent came to verify my home address. i signed all the documents blankly since i am a doctor and resides in kolkata i didnot have the choice apart from believing them. when i got the first sms from the bank i calculate the reducing interest rate which is around 13%, my loan a/c no is 19338312 and emi is 11313.00 rs for 60 months (for 5 lakh rs).
i know its my mistake but i just want HDFC bank to answer
1. why they didnot call me before sanctioning the loan?
2. why they keep me in dark about the interest rate?
3. why a worldclass bank like HDFC allowing this type of nexus with the agents for a meager profit like this, i wont do business with this bank ever in my life again.