Hi Sir,
I Avijeet Singh is running a business of Tours & Travels and have been using lots of Tata Cars since 6 years, Many of my commercial cars have been running a loan from various banks & from Tata Motor Finance in my company’s name- A.S.S. Travels.
I feel very depressed that I’ve been facing many difficulties with one of my car loan, which is running with Tata Motor finance company. The car number is DL1YA 6882 (Commercial Car). This car got financed in the year 2006. Initially till 2 years we didn’t faced any problem but after 2 years, we received a call from your collection department in the month of Nov. 2008, that one of our EMI is pending. We were surprised to hear that, then I went to meet the collection agent in Kanchanjunga Bldg., Barakhambha Road (Mr. Sanjay Rana). There I came to know that our Jan 07 instalment is pending and for Jan 2007 EMI, you people are calling the customer after 2 years. But as per the schedule which was received from Tata Motors our instalment should start from feb. 07. but as per Mr. Sanjay our instalment started from Jan 07. Then we came to a conclusion that it will start from Jan 07 and end in Nov. 09. Then we deposit a cheque of the Instalment of Rs. 9195 to them as it's a 36 months Installments.
And now again, in the month of March 09, we have received a call from their collection department that one March 08 EMI is pending. Again after one year these people called us in March 09. This is really repulsive and disgusting and it’s just harassment to the customers. They people have been calling us again and again for the pending instalment which is not pending as per our Accounts/ Records and asking for the Interest too.
I've many times forwarded the complaint in their cutomer care e-mail ID but haven't received any response from them.
Kindly suggest, what should I do now. I really want to close this issue ASAP as it's just a harassment to me and my familiy members.
Hoping for a positive feedback from you.
Thanks & Regards,
Avijeet Singh
A.S.S. Travels.
9818475173/ 9810217952


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