Dear Sir/Madam

Good morning . I am sorry to say that ICICI Bank Ltd. has maked a faourd Bank. I am trouble from last one month . but I have not received any solution.

I have been suffering a major medical treatment (Brain Hemarge) from last one & half year. I have no earning through my business. So, I am facing financial trouble.

I had taken a car loan for my Alto car from ICICI Bank , which car loan no. is LADEL00008844396. I was paying my all EMI easly in last years. but I could not pay EMI from last one year. I was want to full & final settlement this case from last one year. but Bankers are not ready for it.

After this, Bank given to my case to recovery agency. I had received many many calls from your recovery agency on March, 2010. So, I had paid a sum of Rs.5000/ (One EMI) to recovery execuitve , and told to him to collect four EMI in April, 2010 month.

Again , I had received many many calls from you recovery agency for payment pickup. Then, I had paid a sum of Rs.10000/- (Two EMI) on 12th April, 2010 and a sum of Rs.10000/- (Two EMI) on 30th April, 2010 to your executive. On payment time, I told to your executive regarding Bank Receipt . which show about doubtful case. Then, I had called to your recovery officer to regarding this matter. He told to us that you have no problem , you can see silver logo of Bank. He told to me about my all detail , which lying only me or ICICI Bank. Then, I was given EMI to that person.

After this, that recovery agency person told to us for full & final settlement on June, 2010. we were talking about this matter on june, 2010. on 15th day of 2010 , in my absence some bank persons taken my car and giving a Receiving order dated Jan, 2009 to my father.

After this, I had gone to ICICI Bank , SD tower Rohini Branch, Delhi to discuss about this matter. and taken some printout like account statement and duses. I have faced a attack after saw that two entry (each Rs.10000/-) not credited by Bank, which receiving by recovery agency on April, 2010. When, I discussed with bank persons , they told to us that these receipt are false.

I had already loged a complain to costumer care on 1st July, 2010 vide complain no. 145125987. but at till date I have not recd any response from your side. After , I had called to costumaer care , then I know that copy of receipt demanded by you.

Now, I am sending attached herewith three cash payment receipts . and I want to resolve my following problem on urgent basis.

1. Credit my two payment (each Rs.10000/-).
2. I can pay only principal amount against above my car loan. So, please issue a fresh settlement letter and release my car .

My mobile no. is 09311966660

with best regards.

Ashwani kumar dwivedi
3/21 B, Top Floor
Amritpuri , Garhi main Market
East of Kailash
New Delhi - 110065

Dear Ashwani,

We are sorry to hear about the problem you faced. We have made a note of your mobile number and will get back to you at the earliest to resolve the issue .

Regards,
ICICI Bank Customer Service Team.

i have a car loan of 3.5 laks tenure 60 months but i have paid 45 installments of 8313/ month .but my business goes down so i am not able to pay outstanding amount. now what will bank do with me. they will took my car ? i have deposited the extra amount than the loan amount so just tell me what the bank do with me?