Respected sir,

My Name is Ganesh (From Mumbai) I have applied for a car loan from HDFC bank
bank executive Mr. Sachin (9892294055) call me on 07/11/2009 for car loan
and fixed up appointment with me in my office

i have applied for Rs. 1,60,000 loan amount rest of the amt i paid by cash as DP(down payment)
for 1,60,000 EMI of 3623 is fixed and he took 10 blank cheques from me and the made me sign the HDFC CAR Loan form

on 11/11/2009 sachin(the executive) called me on my cell and told me that 2 EMI cheques will be deposited By HDFC bank as a advance EMI againsed my loan

On 13/11/2009 my bank account got debited by Rs 7246 (i.e. 3623+3623 two Advance EMI)

On 25/12/2009 I have received EMI statement from HDFC bank

and i was shocked to see that
the EMI charged to was of Rs.3864/- instead of Rs. 3623/- which was decided earlier

apart from that i have paid advance EMI of Rs. 7246/- which was not there on HDFC Statemet
when i checked with bank i got reply that the amount of Rs.7246 is debited not to HDFC but to some SSMarketing

now neither they are paying me my Rs.7246 back to me nor they are ready to give me the Original 3623 EMI

I have made complied in HDFC Grievance department but from 3 months i not getting any possitive reply

now i want to take this matter in consumer court

please help me

Thanks Regards,
Ganesh Thakur
Mob : 9820417922




Rs. 3623 each

Hello,

You have to file a police complaint against the HDFC Bank executive. Apart from this you have signed the ECS form before taking the Loan and you should see it and fill it by your self. Their is no deficiency in services.

Dear customer,

We regret the inconvenience caused, and would like to investigate your complaint further. Request you to send us an email at talktous@hdfcbank.com, with the loan account number to enable us to assist you better. Also, please provide the id number TTU00001004032010 in the subject line. Once we receive these details, a bank representative shall contact you.

Regards, Customer Assistance, HDFC Bank