Complaint letter would be send by courier or registered post.

Dear Madam

Please tell me the designation of the person to whom I have to mark the letter & the letter would be send by registered post or by courier.

Thanks

Manish Garg

You have not told me that to whom I have to mark the letter. I have send a simple letter to the following address:

Office of the Insurance Ombudsman,
C/o Reserve Bank of India, RBI Building,
2nd Floor, 6 Sansad Marg,
New Delhi - 110001

The matter of the letter is as follows:

Dear Sir
I have got insured my vehicle registration no. DL 8C K 7243 from National Insurance Company on 17 July 2009. On 30 August 2009 my vehicle met with an accident. I have filed claim to Insurance Company for the loss of my car. But I have not get any claim from the Insurance Company after passing 3 months. I have contact to the head office of National Insurance Company also. But no profit. I request you to hear on my humble request & to instruct the Insurance Company to pay cost of damage of my car.
Thanks

Manish Garg
9811051809

Dear sir, I Gokul Dusane have taken comprehensive insurance policy for my car mahindra Logan from iffco tokio general insurance co. this vehicle got damaged due to accident on 12-10-09 . i have submitted all essential documents. survey was compeleted at 28-10-09 by company surveyor. car was total loss.
after 2 months surveyor/adjuster told me that some problem in driving licence and driver name in police fir. after all i have solve all the problem and submitted renewed documents.
near about 3 months go claim process delayed. adjuster told me salvage was not got me thats why delayed claim. some solvage came but adjuster was not satisfied for amount.
Apart from this we are also paying Rs 200 per day charges for the parking of my damage vehicle in mahindra garage since last 3 months. My IDV is RS 589665 but adjuster told me insurance company pay RS 550000/- otherwise you repair ur vehicle. My car was only 3 months old when accident. So plz suggest me what can i do? and by rules how much time take insurance company for setteled claim and can take liablity insurance co for my parking charges. And suppose through consumer court how much days will take for setteled claim?

Dear Sir/Madam
It has been passes near about 15 days. But I have not get any help from the Office of the Insurance Ombudsman. Please guide me further, What I have to do? I will be very grateful to you. Please help me.

Yesterday I have recd. the email from Mr. M C Aggarwall, Chief Manager & CPIO, CRM Deptt, National Insurance Co.Ltd.that the claim of Rs. 12,000 has been approved. Please send the details of your bank A/C. But I have the actual damaged of near about Rs. 65,000. Now I have to bear the loss of Rs.53,000. Please help me. I have to gave the bank A/C details to him or not. I am sending the details of email send by MC Aggawall also here.

Dear Sir,

Your claim is approved as reported below.Please furnish necessary details enabling us to release cheque.
With Due Regards

Dr. M C Agrawal
Chief Manager & CPIO
CRM Deptt.
National Insurance Co.Ltd.
Head Office,6-A,Middleton Street
Kolkata 700071
Telefax-033 22815483
Mobile 9903639097
e-mail mc.agarwal@nic.co.in
IP No.800003209

-----Forwarded by M C Agarwal/HO/NIC on 01/21/2010 04:20PM -----
To: M C Agarwal/HO/NIC@NIC
From: M Jena/DRO-II/NIC
Date: 01/21/2010 03:39PM
Subject: Re: Fw: RE: RE: Regarding Claim of DL-8CK-7243
Dear Sir,

In respect of the above claim, we have written a letter to insured on 5/1/2010 for informing his bank name and account no. to issue his claim cheque as his claim has already been approved for Rs.12,000/- as per survey report.


Madhumita Jena
Sr.Divisional Manager
Division Office-XXIV,(code-361000)
National Insurance Company Ltd
2&3,Central Market,
Punjabi Bagh(West),New Delhi-110026
Phone-011-25221004,25228091(fax).

Are you not interested in helping. If so Please clear me so that I will never post any message further.

Hello,

I suggest you to first Visit : Address here you can find useful information related to your complaint.

Which address are you talking about ? I have posted a letter to the following address on 5 Jan 10. But I have not got any response.I have got a reply from the National Insurance company as described in my earlier mesage posted on 22 Jan 10. Please read that message carefully & guide me further. I have recieved a cheque of Rs. 12000 on 27 Jan 10 from national Insurance company. Should I accept this cheque or not?
Office of the Insurance Ombudsman,
C/o Reserve Bank of India, RBI Building,
2nd Floor, 6 Sansad Marg,
New Delhi - 110001

Hello,

If you are not satisfied with the company response then again send a written notice to the CMD via registered post (keep one copy wit you) and ask them for the exact reason why the claim is not approved as per the bill. Wait for their response and revert us back.

Apart from this if you accept the payment then later on you can not protest.
[M/s Arora Kenitting Ind. V. United India Assurance 2003 (III) CPJ 205]

Note: Before filing case in the consumer forum we must know the reason.

Unfortunatly In my absence my accountant recieved that cheque. Now is there any way to chalenge the claim approved.

Dear Sir/Madam
Please tell me is there anway after recieving the cheque for me to challenge the claim approved?

Please guide me. Is any way for me or not?

Dear Sir/Madam

Please answer me & oblige me.

Please help me.