Originally Posted by niyati_engg@hotmail.com

09.11.2011
Deputy Secretary
Office of the Insurance Ombudsman.
2nd Floor, Ambica House,
Nr. C.U.Shah College, Ashran Road,
Ahmedabad – 380014

Re. : Refund of Premium paid to kotak Mahindra Old Mutual Fund Life Insurance Co. Ltd.

I am in receipt of your letter dated 13th July 2010 Ref: 20-008-0405-11.
Now that I am requesting you to support my claim on Kotak Mahindra old Mutual Fund Life Insurance Limited, please find enclosed herewith the copies of all correspondences made and the courier receipt by “KOTAK” Please note that “KOTAK “ have maintained Silence on the issue as they have not answered any of my letter Send to them.
I therefore request your good office to help me recovering my refund as claimed.
Thanking you
Yours faithfully


HEMANGINI S. VASHI
c.c. : Kotak Mahindra Old Mutual Fund Life Insurance Co. Ltd. Surat.
Kotak Mahindra Old Mutual Fund Life Insurance Co. Ltd. Mumbai.
Encl. : a.a.

Dear Ms. Vashi,

Reference to your Policy# 00669347 we would like to confirm that we have sent all the relevant communication to your mailing address in our records; these include the lapse notice and the renewal notice as well.

We would like to inform you that your policy has been foreclosed in our records as the same is not revived within 2 years of revival period.

We have not received any request to revive the policy in the 2 years of revival period.

Based on the above details regret inability to reinstate the policy

For further queries please feel free to write to us at clientservicedesk@kotak.com or contact our Client Service Desk on 1800 209 8800 (Toll Free)|

Regards, Kotak Support Team