Dear sir,


I m mr. prashant nayak,i insured my maruti swift car from relience general insurance co. musheerabad branch ,hyderabad on the date of 11/02/08.
After one month due to some mishappining my car had some damaged.when i go for the claim to branch office, there is no insurance on my car, i spoke with the concerning person, he just told me, let him find & call me back with in two days, & he will take almost fifteen days to find the track record, actually what happen there is one agent in there company who is take care of my policy, when i take the delivery of my car, he was sitting in the showroom, he was doing all the process work & ask me for cash payment but i paid the amount by cheque of rs 13855-/ in the favour of relience general insurance co. & then what he is done my chq was deposited with another customers name & he took the cash from him & put into his pocket & he is doing the same thing with the 4 peoples more,& after this incident, he is missing.
and the person who is sitting in branch off. he is also re-sing his job after my complain.

After that i give all the details one of the branch sales manager he is also told me that i will give u the claim,but he ask me,u just repair ur car with ur cash & submit the bill to me. & this issue is also past the 6 months but there is no solution. so many time i tell him give me ur managers no. but he is ignoring me always .
now there is no insurance on my car.


i m sending u the scan cover note copy of insurance.

pls do the needfull as soon as posible .

thank u

prashant .
ph +919700071605 ,+919246291605
mail ID balajisteels2008@gmail.com
prashant4242@in.com


i already send the mail to thier GM, Mr. Soumen Ghosh.
after seven days they reply me this email.....



Dear Customer,

We apologise for the delay in our response.

As per the confirmation received from the concern department, we would like to inform you that, we are unable to settle you claim because your policy is not generated and the 64 vb is not confirmed. Hence, we request you to kindly contact the policy issuing agent and our branch manager regarding this.

Kindly find the below the details of our branch in Hyderabad.

Reliance General Insurance Co. Ltd.
Sanjeevani Apts
Opp Gandhi Hospital
Musheerabad Hyderabad
040-32405034/35



Meanwhile, if you need any further assistance please feel free to contact us on our toll free number 1800-300-28282 or our local number 39898282, and our customer service executive will be glad to assist you.


Thank you for choosing to write to us.


Yours Sincerely,
Customer Service Unit
Reliance General Insurance Co. Ltd.