Dear Sir \ Madam,

Kindly go through the trailing mail for the refernce.

This was send to Mr Aggarwal from IFFCO TOKIO who denied to help me stating that its
not their mistake, its mistake done by Mr Banu Nair from HERO HONDA FORTPOINT.

A Legal Notice was sended to both the parties regarding the same, But no one
bothered to revert Back.

But then Unneccesary I am suffering between both the parties.
As if the Agency to issue the Motor Insurance policy is given to HERO HONDA FORPOINT
by IFFCO TOKIO,,, So they both should mutually understand the issue & try to resolve
it.

But over here its me going to both the parties to resolve the issue & they both are
not doing anything on the same.

Is this is what you called a service given to a customer ??????

Mr Banu says that the fraud is made by IFFCO TOKIO & Mr JASPAL from IFFCO TOKIO says
that its the fraud from HERO HONDA .

Now where should the Customer go ?????

Kindly help me with this at the earliest as possible.
As it's almost more than 7 months I am running to get my Claim .

For any quirey feel free to revert back .







Dear Mr Aggarwal,

Any update on my case ????

--- On Fri, 3/6/09, Prakash Hiranandani <prakash.hiranandani@yahoo.com> wrote:

From: Prakash Hiranandani <prakash.hiranandani@yahoo.com>
Subject: Claim pending \ Policy not transferd
To: kkaggarwal@itgi.co.in
Cc: jsbebi@itgi.co.in, bdutt@itgi.co.in
Date: Friday, March 6, 2009, 4:18 PM


Dear Mr Aggarwal,

This is Prakash Hiranandani customer to Iffco tokio who is suffering from last 2
months for the mistake of your Department.

I renewed & transffered the policy from IFFCO-TOKIO on my name on April 16 2008 .

I had renewed the Policy from Kurla Hero Hona fortpoint outlet.They gave me the
cover note first & after few days I recevied the Original Policy on the name of
first party ( Chandan Varjani ) then after 15-20 days later It was Transferrd on my
name ( Prakash Hiranandani) they gave me Hard copy for the same.

Now I had a claim under this policy, an survieor was been appoinnted for me Prashant
Joij
9821189930. He told me that survey is been done and it is being closed and sended to
HO.& I will recive the cheque with 10-15 days.

But now it is almost 2 months I had not recived any cheque.

When confirmed from you department they told still the policy is on the name of
first party (chandan Varjani).
They told that they had given me froad transfferd policy which is made manully.
When I went to Kurla Hero Honda outlet they told it was your agent who use to come
at their outlet & gave the policy & they cannot make the policy.

Policy No : 38845170
Vechile No : MH 03 AB 9680
Make : HERO HONDA KARIZMA
Cover note No : 36490737
Agent No : 41000920
Date of Insurance : 06/05/2008

Plz Help me in this matter AS SOON AS POSSIBLE

Awaiting for your positive reply .

Thanks & Regards
Prakash Hiranandani
09867628358