Dear Sir,

This is regarding non receipt of hard copy of my car policy from M/S TATA AIG.

On 23rd/Dec/2010 I had conversation with one TATA AIG representative of Mumbai office. He told me that once you will made payment, you will get soft copy of your car policy within 48 hours & hard copy of the same within 07 days.

I made necessary payment of Rs 4206 which credited to TATA AIG on 25th/Dec but I got soft copy on 27th/Dec/2010 after so many follow-ups with TATA AIG team.

I should get hard copy of this policy on 01st/Jan/2011 (07 days from the date of payment credited) but still I have not received the same. It's almost 21 days delayed & still not sure that when I will get hard copy of the same. I am suffering a lot due to non receipt of car insurance policy hard copy. It's mental, physical & financial harassment because everyday traffic police caught me & ask hard copy of the same. My previous insurance also expired on 31st/Dec/2010 night so now it’s very important to have hard copy of my new insurance policy.

My details are as given below:--

Name: Gaurav Tripathi
Email Id: gaurav.engr@gmail.com
Policy from: TATA AIG-Mumbai
Policy No: 0151090300 00
Client ID: 5001959003

I have sufficient proof of mails which will show you that how much I got disturbance & how much I following up with TATA AIG but still result is zero.

I hope you will go through my complain & will give me justice.

Thanks a lot,

Your faithfully,

Gaurav Tripathi
Chandigarh