Hi Anil,

Your complaint has been noted. Our teram will get in touch with you shortly.


Thanks
Bajaj Allianz Customer Care
customercare@bajajallianz.co.in

Originally Posted by Anil Sehrawat

To,
Manager,
Customer grievance cell
Bajaj Allianz General insurance

Sub: Services not provided as promissed

Sir,

I am Anil Sehrawat, i m holding a Bajaj Vehical (No. OG-11-1003-1801-0021606 its called Cash Less) for my Car no. DL9CL2986, this to inform you that i am holding this insurance since 14-Sep-09 and the same was renewed on 14.Sep-2009
(cover note No. MC1000366734) thrugh Agent(Ravi-9717532684), he promissed me that if there will be need of any claim before receving orignal policy than cover note is enough and there will be no problem at all.
I met with an accident before getting the orignal policy, so i called Mr. Ravi and told him the story and he again promised me that you can get claim with covernote without any problem, So i took my car service centre(Auto Tech Engineers Dawarka) on 23 of Sep and gave them all necessory documnets(Cover note copy, DL copy and
copy of vehicle RC), next day i was told by the service centre guy that my policy is still not renewed and we will not be able to provide you services on basis of your cover not, than i called mr ravi and he told me after checking that there is a short premium of rs. 100 from my side thus the policy is still not renewed, and I(Ravi) have deposied the same in my office and now you will get the insurance without any further problem.
Finally on Monday the survey of my car is done(claim no. OC-11-1101-1801-00015246) and i informed of the same by the service centre, but at the time of delivery i was told by the service centre guy that i ll not get the facility as the same was not approved from the surveyor(but my policy is cash less) , than i again called mr. Ravi and told my problem than he told me that i should have informed llittile eariler about this and at this moment he will not be able to help me and i have to pay the amount by myself which was only Rs. 5,000.
After all the mental hrassment i paid the amount by self and get delivery of my car. after that i have not got any call from either the Bajaj Allinaz team or Mr. Ravi about the same.
i will also want to inform you that during the period 13 Sep 2009 to 14 Sep 2010, i did not files any claim and still for a claim of Rs. 5,000 i have to suffer mental and emotional hrassment


I request you to please look into the matter, and solve this ASAP, else i am ready to take this matter into the consumer court for mental hrassment.

Regards,

Anil Sehrawat
M-9873824727

I have sill not got any responce from you team.

Hi Anil,

Our customer care team will get in touch with you soon. We would request you to please be patient.

Thanks
Bajaj Allianz Customer Care
customercare@bajajallianz.co.in

I have still not got any resonoce

I was contacted by some javedmobile no.8527782710. On 4/2/2011 saying as agent of bajaj allianz agent in connection with renewal of my car insurance. He made me talk to some mr. Neeraj saying dmi and having the number 9999598530.he told me that he will deliver the insurance policy on or before 9/2/2011. But till 11/2/2011 it was not delivered.then i contacted mr. Neraj asking for the same. Then he delivered me the policy certificate (noo). The idb as per the certificate was 377350 but as per cover note bearing the no.mc1001069950 value was declared as 430000.
I want instant solution regarding my complaint as well as compensation for mental harassment

dear sir, i am very disapointed custmer because my car insurence policy which is due and made by sales exicutiv(avinash kumar no.09899848732) police no is OG-11-1101-1801-00028664 issu date27-01-2011 exicutive is comited me that your police will be o%depriciatation&24x7 road assis. policy they charge me all the premiame.he calculatethe pre. on 20%ncb,40%discount,thard party,tax apl. and rest amount for the 0 deprication policy. but the policy is a normal policy.i complaints agints him in custemer care but there is no responce so called his senior mr vijay no is 09910385856 he said to me i soughtout the problum but no response.so pls make me happy sourtout my pro. pls THANKING YOU

dear sir, i am very disapointed custmer because my car insurence policy which is due and made by sales exicutiv(avinash kumar no.09899848732) police no is OG-11-1101-1801-00028664 issu date27-01-2011 exicutive is comited me that your police will be o%depriciatation&24x7 road assis. policy they charge me all the premiame.he calculatethe pre. on 20%ncb,40%discount,thard party,tax apl. and rest amount for the 0 deprication policy. but the policy is a normal policy.i complaints agints him in custemer care but there is no responce so called his senior mr vijay no is 09910385856 he said to me i soughtout the problum but no response.so pls make me happy sourtout my pro. pls THANKING YOU. (REPLIY ME ON MY MAIL ID PLS. pjc.pppi@yahoo.com)

To,
Manager,
Customer grievance cell
Bajaj Allianz General insurance

Sub: Bajaj Allianz team cosider the claim done by the customer as False claim.

Sir,

I am Ramalingam, My family is holding Ford Ikon vehicle Mfg:2009 , which has a insurance of (No. OG-11-1501-1801-00030742 its called Cash Less) for my Car.

In the accident the windshield has got a crack in the top and when we narrate and explain to surveyor who looks after pondicherry region Mr.Giridharan (9600040034), and he claims that based on his experience he claims as that due to the impact the windshield will not damaged.

Since i am not convinced with the answer gave by the surveyor i have taken up the issues with Deputy manager , motor claims , chennai Region Mr.Ramesh , (9940110343), he is trying to defend his subbordinates by saying the same answer as of surveyor.

If mr.Ramesh claims that the windshield has not got damaged during accident , then there is only option which is in indirectly saying that i am doing a false claim.Even i have asked ramesh to have report that i am doing false claim for which he denies to give the same.

Even the accident has happened 2 months before , still there is no clearance from the insurance and there is no proper response from your team and the vehicle still stays with dealer.

I have asked for the deputy manager what should i do if it happens in future, Mr.Ramesh replies me that to take a photograph on the spot.So he wants me carry Camera all the time when i go for a travel.I am very much worried abt the reply he gave me.

Since there are many false claim in the industries , your team is looking all the claim as false one and they are not able to identify the genuine customers grievances.

I hope there will be some resolution.


Regards,
Ramalingam.K
+91-9094755440
+61-408772356.

My details : Rana Kundu.
Contact no : 7829912452/7829912452
email id : kundu.k07@gmail.com
make of the car : i20 june 2009
registration no : ka41m9853

I have applied for a car insurance for my i20 car and I have done all the formalities, including sumiiting the premium cheque. The executive who took the documents have never got back.

Request you to investigate the same and revet on priority.

Dear Mr. Kundu,

Bajaj Allianz always values its customers and hence we are very sorry for the inconvenience caused to you.

Please note that we have received your request and investigating the matter. Can we request you to allow us some time into look this matter??? Our support staff will soon get in touch with you.

We would also like to inform you that we have created a separate customer care portal Bajaj Allianz Help and Support | Help and Support: FAQs, Queries, Complaints and Interaction where you can post your queries.
We appreciate your patience and time.

Thanks and regards
Bajaj Allianz Customer Support

sir,
my name is paulraj nadar my new byke is discover150cc this byke runing start 6 km will stop heat the engine I am service in Sri RAM bajaj in kurla service charge Rs 1010 but this byke is not ready very poor byke so chinge to new byke me my mobile no 9967730168

I am having an i10 car whose insurance is due on 25 /12... from last some days, I have been receiving plenty n plenty of calls from their team and everytime a new person calls up.
I am deeply irritated as I receive calls in middle of meetings, business negotiations. I have told everybody who called me up but still I am receiving the calls.
Some nos. Are 9818558860, 9899787268, 01139822500, 01409304098, 01165545714, 01409710961, 01409580108
they are making missed calls, irritating in every 10 mins.

Atishay
9999612870

Dear Customer,

Bajaj Allianz always values its customers and we are very sorry for the inconvenience caused to you.

Please note that we have received your request and investigating the matter. Can we request you to allow us some time into look this matter??? Our support staff will soon get in touch with you.

We would also like to inform you that we have created a separate customer care portal Bajaj Allianz Help and Support | Help and Support: FAQs, Queries, Complaints and Interaction where you can post your queries.
We appreciate your patience and time.

Thanks and regards
Bajaj Allianz