Dear Sir/ Mam
My Hyundai Verna car met with an accident on 24th Nov 09. FIR was lodged against the Truck driver for negligent driving and there was no fault of mine. All the papers were in order and my insurance was from New India Assurance Co. The car was purchased in June 2008 and the insurance was renewed in June 09. The IDV mentioned on the insurance was 6,39,000. The Impose Access mentioned was of 500/-. These are the main details.
Now in the initial survey the surveyor reported total loss. After the mentioning of total loss second surveyor was appointed by the Insurance company for final survey. Necessary survey was conducted by him and the estimated cost of repair was made by the authorized Hyundai service center and it was of 17,00,000. i don't know why the estiamte was so high while the car was purchased for 800,000 ex showroom. The surveyor rejected the Estimate as it was handwritten , but it made duly on the authorised service centers letterhead with proper seals. anyways after that a printed copy of the estimate was demanded by the surveyor and we submitted that.
The surveyor then in the next meeting said that he will get the car in total loss if agreed to settle for 5,00,000 which we rejected outright. In the second meeting he offered us 5.5 lacks but then also we rejected the offer but meanwhile he always made the offer saying that although the car could be repaired but as we are nice people he'll get it into total loss.
In the third meeting he said that now he can,t give us the offer of total loss and we,ll have to get the car repaired and showed me that he car could be repaired for 5.51 lacks according to his calculations and in that amount the depreciation amount of 1 lack will be bared by us and rest 4.5 will be paid by the insurance company(the depreciation was for metal and fiber parts)
In the next meeting he said that the car could be repaired for 3 lacks only on this point we made an objection that initially it was total loss than u said that it could be repaired for 5.5 and now just for 3 lack can,t you make the calculations once and for all.
Then we met the authorities and they agreed to settle for 6.10 lack. We don't have any proof for what they said or offered but than also we want to claim for what is rightfully ours (i.e. the IDV ).
They tried to make us sign the consent letter on which they had mentioned that they will give us 3.65 lack and we are responsible for the salvage. Though they have offered that the salvage buyer is ready to purchase for 2.5lacks and they'll get the deal done and we''ll get 6.16 lack. Is this the correct procedure.
Please guide us as soon as possible as have a meeting scheduled with the surveyor on 18th February.