Respected Sir

I was persuaded by a TATA AIG tele caller for more then a month to take their Motor Insurance policy and one day he was very successful in getting me into is trap after offering me a series of Gifts. He said one of his colleuge will call me and take my card details to issue the policy and a lady called me asked few question and swiped my card. My policy was issued from date 3rd Aug 2009. A month later I received a letter asking me to give the renual notice of previous insurer if received to help them update their records as i did not receive any letter I did not take much intrest on it. on 14 oct 2009 I met with an accident at 9.15 PM with much difficulty as I would not get any of the lines of TATA AIG and as non of my mail or sms where answered I had to get the number from local search engine call up the local office in chennai and file a claim as per their requirement at 10.15 am. I had received the claim No and Unfortunately as non of the number given in the TATA AIG Booklet as their Authorised Service Centre were currently into their contract and or all the number are either dead or not working I had to take it to the garrage nearby the accident site in the midnight which is authorised service center of Maruthi but was not authorised by TATA AIG for Cash Less facility ( Which I came to know only in the morning 10.15 Am after a filed a claim with the local office) and as per the instruction from a claim advicer I had call up the Maruthi service centre authorised by TATA AIG asked them to callect the vehile ( This had cost me two towing charges)

On Nov 2nd Insurance Advisor said that I am not eligible of Claim as the policy stand null due to misdiclaration of NCB. I argued with him asking about the details and telling him that I had not asked for any discount and infact I had voluntered to pay cover electronic accessories and also told him that I do not remeber what I have told your tele caller. Based on this insurance advicer came back after couple of days saying that you did mention that you did not get into any accident in the previous year and though you have not claimed any NCB our system will automatically give you the NCB and you have paid us 1200 Less on the insurance policy. I argued and finaly on 9th I was couried a letter from TATA AIG office claiming that due to condition No 8 we are not in a position to settle your claim.

On 11th Nov again I received a letter dated 2nd OCT 2009 stating that my policy stand cancelled due to condition 5 of the policy and within 7 days from the date of the letter I should take a new policy and there after TATA AIG WILL NOT BE RESPONSIBLE FOR ANY CLAIM I was shocked and went to insurance office to know the details without giving details of the letter and I was told that my policy is good until 9th of Nov 2009 and I will receive a correspondse in due course as to what I should do.

On 19th Nov I received a Cheque for 4 thousand as refund and the letter did not give any details. I called up the customer service and asked them to give me a details after much persuation they gave me a copy my mail saying that MY POLICY STAND CANCELLED FROM 9TH OF NOV 2009 AND REFUND CHEQUE IS GIVEN TO YOU ON PRO DATE BASIS.

I took all the details and approched the local office again to explain they had the paper and said that they will get back to me and since they did not get back even after 1 week I had write the incendent and give them a complaint in hard copy both to customer service and local office. Operation had refused to take the letter stating that it is not their problem and then I had to approch the claim team to take the letter and claim team took accpeted the letter and a day later a gentle men from complaint team called up saying that he would get back to me in 24 hrs

Even after a Week No person came back.

Would any one explain what is my position in this policy as I had already spent the entire money for accident and becz of the mistake of TATA AIG I was not having policy for one and half month and I had met withan accident during this period and I had spend for repairs and go through the tourter that TATA AIG officials had given me to know the status and get my vehicle repaired and above all concelling the entire fact on the policy to me and even mis behaved over phone when I called them to know the details.

Dear Friends.

Please do not take policy from TATA AIG, They ask you lot of things in telephone and forcefully make you say something which will disable your Insurance when you go to claim the insurance. This is my case of now and i would like no other person suffer for TATA AIG.

If anybody can help me !!!

regards
Mohan Rao

I totally second the thoughts expressed by the other two friends. Tata AIG is the worst of all the car insurance. I had terrible expriance dealing with them. Please Beware of these people.

Cheers
Raj

Originally Posted by rajeevmankar

I totally second the thoughts expressed by the other two friends. Tata AIG is the worst of all the car insurance. I had terrible expriance dealing with them. Please Beware of these people.

Cheers
Raj

Thanks for sharing your experience, hope this will help other consumers to choose the right product/services.

Dear sir/madam

I Have a Honda City Car. My car Policy date is 25-Jul-10 so I see want to Tata Aig Car Garages list so Please set My Email Id: deenbandhus31@gmail.com



Thanks & Regards
Deenbandhu Singh
9582262616

I was looking to renew my policy for my car & TATA SIG seems to be the cheapest option now after reading this feedback i would prefer to go with Maruti Insurance.

Thanks to everyone for sharing the feedback.

In the United States, auto insurance covering liability for injuries and property damage done to others is compulsory in most states, though different states enforce the requirement differently. The state of New Hampshire, for example, does not require motorists to carry liability insurance (the ballpark model), while in Virginia residents must pay the state a $500 annual fee per vehicle if they choose not to buy liability insurance

I did not recieve my insurance policy yet, when i renewed my car insurance again this year.
I did not even recieved the policy last year.
Please solve this problem or i demand my money back and I will switch to some other insurance company.
Car Number - HR 26 AX 5162
Hyundai i10

I called the TATA AIG folks a many number of times and they do not respond promptly, I have to call them again and again

I did not even recieved the policy.
Please solve this problem .
Car Number - DL-7CD-1779
ZEN-LXi-2003

I HAVE ALSO LOST MY COVER NOTE

I called the TATA AIG folks a many number of times and they do not respond promptly, I have to call them again and again

THE PAST POLICY EXPIRED ON DATED 22-10-2011.