i ordered an 24k,10gms gold coin on india times shopping on the 4th of sept 09.
the product is from a company named dreams listed with indiatimes shopping.
the order number is 111829734.
i was told the product will reach me with in 7 working days.
its already past the time limit and i have not heard from them yet.

i would like you to intervien in the matter and help me get me the ordered product or the money (17090/-) back with out any cutting.

my name is Robin Samuel,residing at SHERLI HOUSE, L.B.S.NAGER,KHOPOLI,TAL.KHALAPUR,DIST: RAIGAD.
My email id is immanuelapsr@gmail.com
my cell number is 9765080555.

Dear Mr. Samuel,

Have you sent any written complaint to the Head office of the Co., so far? if not then kindly send a written complaint to their Head Office. If you have any difficulty in finding their postal address, pls. feel free to contact us again.

I had purchased SONY CYBERSHOT W220 camera from the web site indiatimes shopping.com. In the web site the product was shown as Manifacturer warrenty, which i didnt received with the product When I inquired about the servicing the product at the local center, they said they wont give service to that product. I tried to contact help line of indiatimes but there was no use. I have wasted Rs 600-00 in contacting help line. Later I came to know that the product is not genuine. Hence My request to all is that never purchase any item from indiatimes shopping web site. Never go with there low price. You will be cheated.

Hi,

I purchased a digi gam through their website.
The amount has been debited from my account about a month back but the product has not been delivered yet.
I called their customer service several times but their customer care department wont receive any calls. If I call the purchase section they simply redirect my call to customer service.
They are so many complains all over the net about india times shopping. Unfortunately I happen to see them only after shopping with them.

I found a website - "icrpc.org" that talks about how we can file a consumer case against them.

Can you guys please suggest?

My order No.701864540 for Wespro 1.3 Megapixel Camcord DV 135 in the month of November 2009, received within fortnight. I extremely sory to say that we found a tiny toy like aproduct not at all worth what we have paid Rs.2500/- and the accessaries are missing which they have mentioned. The watches what they have sent is worst quality not even worth of Rs.100.

Immediately we have complained against the same complaint No.2306260, still no one has come to pick it up the product.

I dont know how we are getting the harden money back from Home Shope 18. It shows the worst emage of the Home shope. I suggest we should not buy any thing like closing our eyes. I am sorry to say that it is cheating the people nothing other than that.
My sincere advise to the customer not to shop in Home shope at all.

Ayesha Fairoze

I had purchased a Book (You can win) from Indiatimes a month back. However it was out of stock so I ordered 2 rechargeable batteries instead, as they gave me some foolish gift voucher in lieu of my cash. Now again I got a mail that the my order has been cancelled. They would do this 100 times until I buy the PRODUCT OF THEIR CHOICE. This is their tactics.

112138960 -> You can Win (Book)
112192018 -> Sanyo Rechargable Batteries

I had purchased SONY DVD Handycam - DCR-DVD710e from Indiatimes shopping online on Feb 24, 2010 and made payment through Net banking. I was supposed to receive the product as per their conditions in 7 working days; 14 days had passed till now i haven't recvd the product. and for just some reason called up to track my purchase and indiatimes customer service didnt have a clue as to what was happening regardless of the reference # nor did I. I had also sent several emails and one with scanned copy of my order Id proof of payment. They never called me, all the time it was me calling them to find out. But i have not received the product till date.

Im just frustrated with indiatimes shopping. Customer service was extremely poor. Customer cannot even track the products he has already paid for and product has not come to me even after 14 days. JUST PATHETIC service.

Regards
Jagatheesh