Dear Mr. Tiwari,

I would like to apologize for the inconvenience caused to for the purchase of Aiptek DV 8900 8 Mega Pixel Digital Camcorder from Naaptol. We are working on to improve our service, so you would not face any inconvenience in future.

After checking your Naaptol Account, I've found that the Aiptek DV 8900 8 Mega Pixel Digital Camcorder has been replaced and re-delivered to you on 16/06/2010.

We would request you to write us on support@naaptol.com, crm@naaptol.com. Also, you can call us on 9223490900 for further assistance.

Regards,

Amey Thakoor
Naaptol Customer Care.

Originally Posted by akshara_saroj@yahoo.com

I buy a camcorder from Naaptol.com order No. was 180141
I found this product partially defected and send it back to Maxis Technology by naaptol's teams suggestion on 18 march 2010 by madhur courier consignment No 37423035, It was delivered on 22 March 2010 to maxis technology.
After it I called more than 25 time to naaptol customer care, but they didnt help anytime.
The told only sorry everytime. And till date on 16 May I didnt receive back my camera by Naaptol.com
So I am thinking that I must to cosumer forum.

i had taken a product from naaptol company. i had taken a mobile ''blackcherry bl 9000 full touch screen mobile'' of rs 4199 with order number 673434. the product was found to be defective as soon as i got the mobile. i sent it back for the repair but they didnt repair it. then they told they can refund the money if i wish. so i sent it for refund in november 2010. but till now i havent got the refund. they always tell us to wait for sometime and its almost 4 months now. please help me in solving this