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non receipt of camera and free gifts

This is a discussion on non receipt of camera and free gifts within the Camera forums, part of the Electronics Appliances category; Dear Sir I am from Tamilnadu and I have ordered a camera through India today book club for Rs 5298/- ...

  1. #1
    vikki1996 is offline Junior Member
    Join Date
    Feb 2010
    Posts
    2

    Default non receipt of camera and free gifts

    Dear Sir
    I am from Tamilnadu and I have ordered a camera through India today book club for Rs 5298/- on 17 nov 2009 wide order booking ID 997510130 but so far i did not receive the same. I have send almost 60 mails to them and made around 25 std calls but no one from ITBC is responding properly. I have requested them to cancel my order ,but they say the order has been fully processed from their end and camera has been dispatched through dart mail on 20 nov 09 but so far i did not receive the same. When ever i inquire through phone they say "wait for some time and we have forwarded this complaint to concerned department" and almost 90 days passed still they could not solve the problem. This company is really cheating the public, so awareness to be created in the internet and media. The response by the employees also poor. Please help/guide me to get the camera or money which i have paid to them. Approximately i have spend 2000/- rupees for STD calls.

    Name: Muruganantham Veerasamy
    Phone: 9578777000
    Member ID:ITBC09155690
    Order booking ID:997510130
    My mail id: vikki1996@sify.com

    For any further details please contact me in above mail id. Waiting for your favorable reply

    With Best Regards
    Muruganantham V

  2. #2
    vikki1996 is offline Junior Member
    Join Date
    Feb 2010
    Posts
    2

    Default Complant Against India today book club for non receipt of camera order on 17th nov 09

    Dear Sir
    Did you get any reply for below complaint.


    I am from Tamilnadu and I have ordered a camera through India today book club for Rs 5298/- on 17 nov 2009 wide order booking ID 997510130 but so far i did not receive the same. I have send almost 60 mails to them and made around 25 std calls but no one from ITBC is responding properly. I have requested them to cancel my order ,but they say the order has been fully processed from their end and camera has been dispatched through dart mail on 20 nov 09 but so far i did not receive the same. When ever i inquire through phone they say "wait for some time and we have forwarded this complaint to concerned department" and almost 90 days passed still they could not solve the problem. This company is really cheating the public, so awareness to be created in the internet and media. The response by the employees also poor. Please help/guide me to get the camera or money which i have paid to them. Approximately i have spend 2000/- rupees for STD calls.

    Name: Muruganantham Veerasamy
    Phone: 9578777000
    Member ID:ITBC09155690
    Order booking ID:997510130
    My mail id: vikki1996@sify.com

    For any further details please contact me in above mail id. Waiting for your favorable reply

    With Best Regards
    Muruganantham V

  3. #3
    Advocate.sonia's Avatar
    Advocate.sonia is offline Senior Member
    Join Date
    Sep 2009
    Posts
    791

    Default

    Hello,

    We are receiving tons of complaints against India today book club, I suggest you to send a written notice to the CMD of the "India Today book club" via registered post, and ask them for the product or refund with 12% interest + damages within the mentioned time in the notice. Wait for their reply and revert us back.

    Visit: Notice before filing consumer complaint for notice reference.

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