Originally Posted by kartik

Hi,
I am kartik lohani from uttarakhand,udham singh nagar kashipur
Data card no-9319954168
When i purchased reliance broadband+ i was getting good downloading speed around 250 to150 kbps but after some i months downloading speed fall down to 15 to 30 kbps. I contact to the reliacne office from where i have purchased this device they told me to contact to the person who solve these type of speed problem he is a reliance worker.I told him my problem and he told me that your problem will be solved in 2 to 3 days but whenever i call him the remains same i am solving your problem months have passed but still i am getting low speed and no satisfied answer from him.
Please help me and solve my problem
Thank you

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Cheers,


RCOMcare

Originally Posted by kartik

Hi,
I am kartik lohani from uttarakhand,udham singh nagar kashipur
Data card no-9319954168
When i purchased reliance broadband+ i was getting good downloading speed around 250 to150 kbps but after some i months downloading speed fall down to 15 to 30 kbps. I contact to the reliacne office from where i have purchased this device they told me to contact to the person who solve these type of speed problem he is a reliance worker.I told him my problem and he told me that your problem will be solved in 2 to 3 days but whenever i call him the remains same i am solving your problem months have passed but still i am getting low speed and no satisfied answer from him.
Please help me and solve my problem
Thank you

Dear Customer,


As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.


Cheers,


RCOMcare