Originally Posted by prabu.sivab

I Subscribed for the Reliance broadband.Now i changed my resident to some other location for that i made a request to the customer care on May 20, 2012.There is no response from their side so, called and enquired they said that there is no feasibility in my new location, then made a request for termination on May 30, 2012, Request No:180126465.On June 01,2012 reliance representative from chennai (Vasanth) called me and said sir we will shift your connection on June 04, 2012.From June 04, 2012 onwards i tried to contact that vasanth, keep complaint to the customer care and secretarial department(No.180187477 also but there is no repsonse.

I faced the same for getting the new connection, they given the connection after 20 days of date of application. Reliance is the worst service provider.

Name : P.Prabu
Reliance Customer ID : 378254196571
Contact No : 09843986498

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Cheers,


RCOMcare

Originally Posted by prabu.sivab

I Subscribed for the Reliance broadband.Now i changed my resident to some other location for that i made a request to the customer care on May 20, 2012.There is no response from their side so, called and enquired they said that there is no feasibility in my new location, then made a request for termination on May 30, 2012, Request No:180126465.On June 01,2012 reliance representative from chennai (Vasanth) called me and said sir we will shift your connection on June 04, 2012.From June 04, 2012 onwards i tried to contact that vasanth, keep complaint to the customer care and secretarial department(No.180187477 also but there is no repsonse.

I faced the same for getting the new connection, they given the connection after 20 days of date of application. Reliance is the worst service provider.

Name : P.Prabu
Reliance Customer ID : 378254196571
Contact No : 09843986498

Dear Customer,


We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.


Regards,


RCOMcare