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Reliance NetConnect Issue

This is a discussion on Reliance NetConnect Issue within the Broadband forums, part of the Internet Services category; Iam was using Reliance Netconnect+ and from Day 1 I have nothing but issues with this datacard and getting very ...

  1. #1
    mahadeva.rao is offline Junior Member
    Join Date
    Jun 2012
    Posts
    1

    Default Reliance NetConnect Issue

    Iam was using Reliance Netconnect+ and from Day 1 I have nothing but issues with this datacard and getting very slow connection just about <50Kbps. I have complained many times but issues still remains. I have discontinued and opted for a different provider who is providing better service and with less price.
    Now Iam getting calls from Customer Care of Reliance to pay bill, but when I am not getting speed as promised and no service Iam not willing to pay them.
    I have informed them to first resolve the issue or waive off charges as Reliance have already taken the required amount from my previous bills without providing any service.

    Iam very dissatisfied with the service of Reliance.
    Please look into this and do the needful.

    Datacard No: 7483177204
    Name: Mahadev
    Place: Bangalore

  2. #2
    R_COMcare7 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    341

    Default

    Quote Originally Posted by mahadeva.rao View Post
    Iam was using Reliance Netconnect+ and from Day 1 I have nothing but issues with this datacard and getting very slow connection just about <50Kbps. I have complained many times but issues still remains. I have discontinued and opted for a different provider who is providing better service and with less price.
    Now Iam getting calls from Customer Care of Reliance to pay bill, but when I am not getting speed as promised and no service Iam not willing to pay them.
    I have informed them to first resolve the issue or waive off charges as Reliance have already taken the required amount from my previous bills without providing any service.

    Iam very dissatisfied with the service of Reliance.
    Please look into this and do the needful.

    Datacard No: 7483177204
    Name: Mahadev
    Place: Bangalore
    Dear Customer,


    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


    Cheers,


    RCOMcare

  3. #3
    R_COMcare7 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    341

    Default

    Quote Originally Posted by mahadeva.rao View Post
    Iam was using Reliance Netconnect+ and from Day 1 I have nothing but issues with this datacard and getting very slow connection just about <50Kbps. I have complained many times but issues still remains. I have discontinued and opted for a different provider who is providing better service and with less price.
    Now Iam getting calls from Customer Care of Reliance to pay bill, but when I am not getting speed as promised and no service Iam not willing to pay them.
    I have informed them to first resolve the issue or waive off charges as Reliance have already taken the required amount from my previous bills without providing any service.

    Iam very dissatisfied with the service of Reliance.
    Please look into this and do the needful.

    Datacard No: 7483177204
    Name: Mahadev
    Place: Bangalore

    Dear Customer,


    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.


    Cheers,


    RCOMcare

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