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Submit Complaint..Dear Sir,
For your complaint you will have to send a written complaint to the nodal officer of the Company. Pls. provide us your complete residential address as soon as possible, to get the contact details of your Area Circle, Nodal officer.
This is a discussion on Wimax Tariff Change Issue within the Broadband forums, part of the Internet Services category; Hi, I have taken Reliances' Wimax Broadband connection. My internet usage pattern varies and I wish to have the flexibility ...
Wimax Tariff Change Issue Hi,
I have taken Reliances' Wimax Broadband connection.
My internet usage pattern varies and I wish to have the flexibility of changing the plan anytime I want.
However as per Reliance Broadband's business policy, if the customer upgrades the plan (i.e. moves to one with higher speed and higher rental) then a he/she cannot downgrade plan (move to a lower speed and lower rental).
I beleive this policy of the company is not at all in the consumers' interest and if at all this is what they want to follow then the customer should be informed while upgrading the plan about the same.
I have internet connection of quite a few companies but have never come across such a practise.
Request you to suggest the appropriate procedure to be followed to lodge a complaint against RCOM.
Warm Regards
Aditi
Moderator
Dear Sir,
For your complaint you will have to send a written complaint to the nodal officer of the Company. Pls. provide us your complete residential address as soon as possible, to get the contact details of your Area Circle, Nodal officer.
Regards,
www.consumercourt.in
My address is as following,
705, Suyog Housing Cooperative Society
Tilak Nagar, Chembur
Mumbai - 400089
Regards
Aditi
Dear Sir,
For your complaint you will have to send a written complaint to the nodal officer of the Company. Pls. provide us your complete residential address as soon as possible, to get the contact details of your Area Circle, Nodal officer.[/QUOTE]
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