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Vriti Infocomm - Noida cheat

This is a discussion on Vriti Infocomm - Noida cheat within the Broadband forums, part of the Internet Services category; i had purchased reliance data card 640 gb plan, in mid july 09 from Vriti communications here in mumbai and ...

  1. #1
    evette.f is offline Junior Member
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    Thumbs down Vriti Infocomm - Noida cheat

    i had purchased reliance data card 640 gb plan, in mid july 09 from Vriti communications here in mumbai and they had said that for the first month it was free, and then they sent me a bill for 10 days and disconnected my line. it just worked for 2 days from july 13 to july 14 09 and then i went to goa where this data card did not work at all. then after persistantly following up with the mumbai office where no one answers the call, i sent a email to noida to mr. Kashif Haque (head of operations- Noida) who sent me a email that the reversal would happen in the following month. its august now and i have recd the bill and its the same problem. i am getting end number of calls for the payment of my bills and when i have tried to call up Vriti on their following numbers in noida 0120-4666666, they are disconnecting my call. no one is answering the phone. they keep it on hold and then disconnect my call. can someone help resolve this matter pls.

  2. #2
    Janak Patel. Guest

    Default Complaint againest Vriti Infocomm - Noida

    i was purchased a reliance internet modem from vriti infocom. at the time of buying
    they promises to two ticket for GOA trip. but the situation is different. now a day
    there are 2 months past and no one reply and answering for that. i try so many times
    to there employee and also at head office. but they don't reply me.. so plz needfull
    me and help me..and do some action against this cheater people.regards Janak Patel

  3. #3
    Unregistered Guest

    Thumbs down Worse customer support from Vriti

    Similar thing is happening with me
    I had ordered for a reliance net connect connection 2 days ago
    Within 1 minute of my order i got a call from them and they were really fast in processing each thing and provided me with a connection with 2 hours
    I was really surprised by the excellent service then.
    But thanks to reliance, they again proved to their 3rd class standard
    From the time i got my connection, it never got activated even when i was promised it would be activated with next 4-6 hours. I have resent my documents to them 4 times. Also to add to the problems, no one is picking up phone at Vriti, or it goes on an IVR system which further just puts it on hold and disconnect it. I have called them around 60-70 times in past 2 days but unable to contact them. Even not the executives who had sold me the connection as phone is always either busy or not answered. What should i do in this respect now? This is really pissing me off. They have the worse customer support ever.

  4. #4
    Unregistered Guest

    Thumbs down Fraud Kuldeep Arora from Vriti

    I have purchased the education login from
    vriti. Mr. Kuldeep commited me he give me the leads for my students but he never give me he is ultimate.

  5. #5
    Unregistered Guest

    Thumbs down Kuldeep Arora from Vriti

    Guys,

    Beware from his Team and from him, he is Kuldeep Arora | A.V.P. (Operations) & Head of Creative. Mr. Kuldeep commited me he gives me the leads for my Coaching Institute but after collect the the cheque, he never called me again and same thing from his team. He does not know how to do buisness and how to retain custmer never buy online test series from his company especially with Kuldeep arora. He is he is ultimate.

  6. #6
    prabhat_sam@hotmail.com Guest

    Default

    I had purcahse TATA photon

  7. #7
    Unregistered Guest

    Default virti infocom CHEATED company never bought anything from virti

    i had purchased airtel d2h connection through virti infocom
    due 2 some problem its nt possible 2 connect at our flats
    i ve talked mr karan who is d head of gujarat
    he told me that y u purchased airtel?
    i want to tell u airtel cheated with me
    dey r nt giving me a cash back money
    i hope airtel can give d solution of this problem
    i ll suggest every customer dat never buy anything from virti\
    its a totally cheated company fraud company

    from: Querie Sakhiya
    k4, goyel plaza,
    near mansi circle,
    9726794894

  8. #8
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Default

    Dear Querie ,

    This is to inform you that your concern listed 19 May 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  9. #9
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Default

    Dear Customer (Querie Sakhiya),

    This is to inform that your concern listed on 19 May 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  10. #10
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Default

    Dear Customer (Querie Sakhiya),

    I would like to inform you that your concern listed 19 May 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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