Originally Posted by Unregistered

HI ,

since 3 month before i have closed my relience broadband connection , after that they are sending me bill again and again when i called to cutomer care they told it has closed on 22 sept 2010 , bt bill is coming cont. after that i sublmited 2 bills but they are sending me bill again and again
no cutomer care reply
and not officer reply , i also talked to ms shushmita (9350696328 ) , she gave me bad response and said i cant do nothing .
relience are fraud and onone are ready to help and proper procedure .

plz help me against them .
my number is 9873411757

Hi,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.


Regards,

RCOMcare

Dear Sir / Madam,
I am Dinesh B Sawane from Ojhar Dist. Nashik, having reliance Broad band connection having
Id number 330763148924. I am using this number since last three months &
in three months period i have face lots of problem from Customer care.
They have deactivate my service twice without intimated me for non making a payment.
Here let me just clarify that i have given all the information regarding my email
address & mailing address despite for that they fails to send me my bill on my
given email everytime, than later after due date expire they keep telling me the same,
you have not make the payment so please do it ASAP..i was been keep telling that
i haven't received the bill so please do send me i'll make the payment but no mail
& no response.. because of that i bear hell lots of issue like my working hours, time & money...
Firstly i was using BSNL Brandboad Connection whose service is very nice as compare
to reliance broad band. But reliance broad band is cheap in rate so i had decided to
use reliance broad band but now i came to know that they are unable to give service
for a customer. For how many times i had told them to disconnect my connection but
they are not doing such thing.
As i am doing a business of Shares Trading and internet connection is very important
for this but the service which is providing by reliance to me is very dull at the time of
business only sometime the connection goes very slow or many times it disconnecting.
Their Engineers are coming after giving complaints but even they can not solve this problem.

Now its very headache for me. All my customer regarding shares trading is not coming due to this reason.
I am now thinking to do legal case on reliance broad band so on this factor i am discussing all
the things with my advocate. So its my request to all other user who are not using reliance broad band
connection dont use reliance broad band connection. They are number 1 frody.

Dinesh Sawane

Originally Posted by Dinesh B.Sawane

Dear Sir / Madam,
I am Dinesh B Sawane from Ojhar Dist. Nashik, having reliance Broad band connection having
Id number 330763148924. I am using this number since last three months &
in three months period i have face lots of problem from Customer care.
They have deactivate my service twice without intimated me for non making a payment.
Here let me just clarify that i have given all the information regarding my email
address & mailing address despite for that they fails to send me my bill on my
given email everytime, than later after due date expire they keep telling me the same,
you have not make the payment so please do it ASAP..i was been keep telling that
i haven't received the bill so please do send me i'll make the payment but no mail
& no response.. because of that i bear hell lots of issue like my working hours, time & money...
Firstly i was using BSNL Brandboad Connection whose service is very nice as compare
to reliance broad band. But reliance broad band is cheap in rate so i had decided to
use reliance broad band but now i came to know that they are unable to give service
for a customer. For how many times i had told them to disconnect my connection but
they are not doing such thing.
As i am doing a business of Shares Trading and internet connection is very important
for this but the service which is providing by reliance to me is very dull at the time of
business only sometime the connection goes very slow or many times it disconnecting.
Their Engineers are coming after giving complaints but even they can not solve this problem.

Now its very headache for me. All my customer regarding shares trading is not coming due to this reason.
I am now thinking to do legal case on reliance broad band so on this factor i am discussing all
the things with my advocate. So its my request to all other user who are not using reliance broad band
connection dont use reliance broad band connection. They are number 1 frody.

Dinesh Sawane

Hi Dinesh,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.

Regards,

RCOMcare

Originally Posted by Unregistered

HI ,

since 3 month before i have closed my relience broadband connection , after that they are sending me bill again and again when i called to cutomer care they told it has closed on 22 sept 2010 , bt bill is coming cont. after that i sublmited 2 bills but they are sending me bill again and again
no cutomer care reply
and not officer reply , i also talked to ms shushmita (9350696328 ) , she gave me bad response and said i cant do nothing .
relience are fraud and onone are ready to help and proper procedure .

plz help me against them .
my number is 9873411757

Hi,

We hope that we were able to assist you with your concern to your satisfaction. For further assistance, please email us at rcom.care@relianceada.com


Regards,

RCOMcare

Hi

I terminated the broadband connection on 18 Aug 2010. Paid all the dues and have the acknowledgement receipt for that.

However I have received a legal notice from Reliance to pay some outstanding amount - that too a year down the line.

I called up the customer care department and they cannot help as the account is terminated.

My contact number is 9823182023 in case Reliance wants to contact me.

The reason for termination was poor service - bad connectivity and poor response.

Regards

SD

Originally Posted by sandeep d

Hi

I terminated the broadband connection on 18 Aug 2010. Paid all the dues and have the acknowledgement receipt for that.

However I have received a legal notice from Reliance to pay some outstanding amount - that too a year down the line.

I called up the customer care department and they cannot help as the account is terminated.

My contact number is 9823182023 in case Reliance wants to contact me.

The reason for termination was poor service - bad connectivity and poor response.

Regards

SD

Hi Sandeep,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.

Regards,

RCOMcare

Originally Posted by sandeep d

Hi

I terminated the broadband connection on 18 Aug 2010. Paid all the dues and have the acknowledgement receipt for that.

However I have received a legal notice from Reliance to pay some outstanding amount - that too a year down the line.

I called up the customer care department and they cannot help as the account is terminated.

My contact number is 9823182023 in case Reliance wants to contact me.

The reason for termination was poor service - bad connectivity and poor response.

Regards

SD

Hi Sandeep,

We tried to contact you on the number mentioned by you, but were not able to speak with you as there was no response from your end. Please write to us at rcom.care@relianceada.com for the assistance required.

Regards,

RCOMcare

My name is jaymohan, Im using reliance broadband postpaid connection. because of personal isuue im not using that. After 3 month suddenly i received a phone call from advocate of reliance. he ask me to pay the amount of 2796. If i fail to do that he will cut all my reliance based numbers. And he ask me to pay that with in half an hour at first call. he said that " if you not make the payment i ll make you in big trouble, i taken all your contacts from your reliance mobile number include your parents number also. so, make the payment quickly otherwise i ll send police to your home and arrest you bas*** , ***, *** " like that he said. Im in big trouble with this call. And i did'n received any pre-intimation from reliance. Shame on you reliance.

Regards
Jaymohan