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Hathway Broadband - Billing Scandal

This is a discussion on Hathway Broadband - Billing Scandal within the Broadband forums, part of the Internet Services category; I am Vignesh with Account no:284986.one of the victim of the filthy hathway broadband services. I never came across such ...

  1. 02-07-2009, 05:10 PM #1
    vira_gold
    vira_gold is offline Junior Member
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    Default Hathway Broadband - Billing Scandal

    I am Vignesh with Account no:284986.one of the victim of the filthy hathway broadband services.

    I never came across such a FILTHY CUSTOMER SERVICE in my life.

    I had used your Hathway broadband service by mistake for which i regret now.

    I had subscribed to the hathway broadband services somewhere around JULY 2008.in my old address.

    I was uisng hathway services untill i moved to my new place untill November 2008.

    I had called the customer service for the change of address and to continue with thier services.

    But to came to know that hathway broadband is not feasible in my new residence area.

    So i requested for the termination of the connection from my old address. and called and provided the new address forthe sake of returning the modem and accessories that was provided during their during their mode of service.

    But to my surprise,i see that i continue to get bills to my new address as if i was using thier broadband services even though im not using thier broadband services anymore as it was not feasible..:mad::confused:

    i called even mailed had conversations with hathway customer care multiple times.

    but even untill this month im getting the same outstanding bills that reached around Rs 3000/- now.

    I even sent a mail stating that im going to launch a complaint against this in consumer court they don't even care to reply for the same.

    I want this issue to be treated with high priority and if possible can completely "BAN" the hathway services.
    which will help the consumers from getting victimized by certain kind of products and services from widening their zones.
    Last edited by vira_gold; 02-07-2009 at 05:13 PM.
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  2. 05-21-2012, 06:06 PM #2
    shamshunnisa Guest

    Talking We will paid the hath way amount in june both may and june

    The reason was my mother was in the hospital for 15 days in the Mumbai thats why she cannotpaid the amount
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  3. 05-30-2012, 04:00 PM #3
    FashionandYou_Support
    FashionandYou_Support is offline Senior Member
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    Quote Originally Posted by ipsita_guin_banerjee View Post
    I placed and order on this website 7th May. This product was listed under Express shipping (which they promise is shipped within 24 hrs). Order # 1872722

    This product was not delivered, however after 2 days it was marked as received in the website. I raised a complaint on 10th May, and was informed that I would receive a Proof of Delivery by 15th May. Complaint Number is 1655586. I received nothing. So I called their customer care and spoke to their executives again on 19th May regarding the POD. They said in order for me to receive the proof I would first have to send them a scanned copy of my signature!! I told them I cannot send any signature on a blank document, and I was redirected to the call center supervisor. He too asked for a signature, but when I refused he said he would send me the POD and if the signature did not match mine, I would then have to send a scanned copy of my signature. I agreed, but again nothing was sent.

    I was promised the POD would me mailed immediately, but I have not received it till date. I raised a written complaint regarding this (Ref #282265). Again I got a reply asking for scanned copy of signature. I do not understand how they can demand that. I am a consumer who hasn't received an item. I need the proof not them. Also how can someone ask me send a scanned copy of signature? Signatures are meant to be given on written documents, not on blank papers.

    Kindly take some action. I am sure no such proof of delivery exist as I did not receive the product, hence they are causing these issues.
    Hi,

    Hope your issue has been resolved by our Member Relation Executive. We promise you the highest quality standards and cutting edge service in future. In case you have any further queries regarding this matter please feel free to contact us on 0120-6739999 or get in touch with us via email (help@fashionandyou.com) , Facebook support Tab (https://www.facebook.com/fashionandyou?sk=app_227698805184) or our Twitter ID (@helpfny).

    Warm Regards,


    Team fashionandyou.com
    Support No | 0120-6739999
    Email: support@fashionandyou.com
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  4. 06-09-2012, 07:47 PM #4
    ishanmirashi
    ishanmirashi is offline Junior Member
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    HI,
    I , Ishan Mirashi, Was using hathway net connection for some time back in 2010-2011
    I closed the connection and submitted the modems of both the accounts: 351423 and 658321 on 14/9/2011
    and of which i have AUTHORIZED receipts given by your staff {office behind symbiosis school}.
    I have been receiving sms as well emails of bills.
    IF I DONT RECEIVE AN APOLOGY FOR ALL THIS FROM YOUR OFFICE AND IF THE INVOICE DOES NOT STOP , i will have no option but to go and file a case against your company.
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