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Airtel broadband bill after disconnection

This is a discussion on Airtel broadband bill after disconnection within the Broadband forums, part of the Internet Services category; I had put in the disconnection request for my Airtel broadband connection on January 23 2012 after clearing my outstanding ...

  1. 04-25-2012, 06:14 AM #1
    Rajj727
    Rajj727 is offline Junior Member
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    Default Airtel broadband bill after disconnection

    I had put in the disconnection request for my Airtel broadband connection on January 23 2012 after clearing my outstanding amount as on that date. I am getting regular follow up calls and messages asking to make the payment for the bills for February and March.

    When I ask them to check the date when I had requested for disconnection or ask a reference number for the call, they hang up
    Again another representative will give the call after some time and repeat the same process.

    I had sent an email to 121@airtel.in regarding this and I got no response other than the system generated automatic email.

    I went to an Airtel office and complained about this. Then they asked to call an Airtel number from the land line and explain the issue.
    I called up the number and I collected the reference number for the call first. Details are below
    Call reference no : 103605364
    Complaint reference no: 14654726

    They confirmed that the issue is with the Airtel database not being updated properly and will be resolved by Monday (23rd April)

    Monday - I got a call from Airtel mentioning that the issue will be closed if I pay a lesser amount. I dont know why there is still outstanding amount even if I cleared the bill on the date I asked for disconnection and did not use the connection any more.

    I asked the guy to give me in writing the reason why I still have an outstanding amount due and if I clear that amount, I wont get any further calls from Airtel.
    He said ok and disconnected the call.

    I am still receiving follow up SMSes from Airtel asking to pay the bill for February and March

    Is there a way that I can get this escalated and resolved
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  2. 05-12-2012, 12:49 AM #2
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Customer (Rajj727),

    This is to inform you that your concern listed 25 April 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  3. 05-12-2012, 12:51 AM #3
    Airtel_Presence's Avatar
    Airtel_Presence
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    Dear Customer (Rajj727),

    We would like to inform you that your concern listed 25 April 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  4. 05-12-2012, 06:31 AM #4
    admin
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    Hello Airtel Customer Care,

    Please don't post duplicate messages.
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **
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  5. 05-15-2012, 08:30 PM #5
    veerbabu2008@gmail.com Guest

    Thumbs down Dicanected

    Pls my airtel a/c 7005440950
    ye line aap discaected ka de
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  6. 05-16-2012, 12:40 PM #6
    Airtel_Presence's Avatar
    Airtel_Presence
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    Dear Veer,

    This is to inform you that your concern listed 15 May 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter

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  7. 05-16-2012, 12:52 PM #7
    Unregistered Guest

    Default Airtel fools ! I win you lose !

    Quote Originally Posted by airtel_presence View Post
    dear veer,

    this is to inform you that your concern listed 15 may 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at

    regards
    rakesh kumar
    airtel presence (airtel customer service team)
    bharti airtel limited
    connect with us 24x7 and we will be happy to assist you with a swift resolution to your queries on all our products and servicebharti airtel india (airtel_presence) on twitter

    airtel presence |
    airtel fools ! Ha ha ha ha ha ha
    don't keep waiting for the bill of 429580
    i win you loose !
    Submit Complaint.. Submit Complaint..
  8. 05-16-2012, 03:16 PM #8
    Unregistered Guest

    Default Airtel fools !

    Quote Originally Posted by airtel_presence View Post
    dear veer,

    this is to inform you that your concern listed 15 may 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at

    regards
    rakesh kumar
    airtel presence (airtel customer service team)
    bharti airtel limited
    [airtelpresencnairtelcom[/email]
    connect with us 24x7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    twitter - ]bharti airtel india
    =
    throttling my connection 4295802 is a very good reason for me to not pay the bill , goodbye airtel !
    Ha ha ha ha ha ha
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  9. 05-16-2012, 04:09 PM #9
    Unregistered Guest

    Default Airtel fools ! Ha ha ha ha ha ha

    Quote Originally Posted by airtel_presence View Post
    dear veer,

    this is to inform you that your concern listed 15 may 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at

    regards
    rakesh kumar
    airtel presence (airtel customer service team)
    bharti airtel limited

    connect with us 24x7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    twitter -]bharti airtel india (airtel_presence) on twitter

    facebook -airtel presence | faceboo
    airtel fools stop throttling today's youth's torrents ! Ha ha ha ha ha ha
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  10. 05-17-2012, 03:08 AM #10
    Unregistered Guest

    Default Airtel broadband take revenge & boycott airtel

    Quote Originally Posted by airtel_presence View Post
    dear customer (rajj727),

    we would like to inform you that your concern listed 25 april 2012, has been resolved. Should you have any queries please contact airtel customer fraud service at

    regards
    rakesh nanga
    airtel presence (airtel customer fraud team)
    bharti airtel ltd


    connect with us 24x7 and we will be happy to cheat you with a swift resolution to your queries on all our products and services

    twitter -
    facebook -

    airtel broadband users beware ! They will never give you speed , they are lowlife crooks . Use it as much as you can & don't pay the bill . And don't be afraid of their fake legal notices & threatening calls made by them cowards !
    Change your isp "
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  11. 05-18-2012, 01:22 AM #11
    Unregistered Guest

    Default Airtel broadband you're going down the gutterhole !

    [QUOTE=Airtel_Presence;226652]Dear Veer,

    This is to inform you that your concern listed 15 May 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter -

    Facebook -


    MARK MY WORDS , AIRTEL , YOU'RE GOING DOWN ! HA HA HA HA HA HA
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  12. 05-19-2012, 02:19 AM #12
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Default

    Dear Veer,

    We would like to inform you that your concern listed 15 May 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - http://bit.ly/fKcSxc
    Facebook - Airtel Presence | Facebook
    Submit Complaint.. Submit Complaint..
  13. 07-08-2012, 11:43 AM #13
    Unregistered Guest

    Default

    This is to inform you that i have an airtel broadband connection with account number 7005427307. I have paid 2238 Rs. as two months bill. But due to some technical problem airtel was saying that they reversed me the amount on 21 june 2012, but i have not recieved the amount till date. They disconnected my services also.

    Kindly Help asap

    Sumit Kohli
    Airtel Customer
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  14. 07-09-2012, 04:06 PM #14
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Namaste Mr. Kohli,

    This is to inform you that your concern listed 08 July 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
    Facebook - Airtel Presence | Facebook
    Linked- Airtel Presence (Bharti Airtel LTD) - India | LinkedIn
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  15. 07-26-2012, 12:42 AM #15
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Namaste Mr. Kohli,

    We would like to inform you that your concern listed 08 July 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
    Facebook - Airtel Presence | Facebook
    Linked- Airtel Presence (Bharti Airtel LTD) - India | LinkedIn
    Submit Complaint.. Submit Complaint..
 

 
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