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MTS Datacard horrible service & worst customercare

This is a discussion on MTS Datacard horrible service & worst customercare within the Broadband forums, part of the Internet Services category; Hi Praveen, We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support ...

  1. #16
    Senior Member
    Join Date
    Dec 2011
    Posts
    400

    Default



    Hi Praveen,

    We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.
    Regards
    MTS Customer Service India
    Quote Originally Posted by Unregistered View Post
    dear sir,
    am praveen recharged 348 on 4th may 2012
    my data card no is 9133950025 and my ph no is 7702 5555 95 so my problem is am asked customer care clearly about 348 r/c that is 5 gb is free for u told customer care so i am recharged with 348 so am not get that benifit regarding 5 gb am loosed entire amount i have only got 512 mb so please look into my matter waste customer care kumar is not giving proper answer and speaking worst lanuage

  2. #17
    Senior Member
    Join Date
    Dec 2011
    Posts
    400

    Default

    Hi Praveen,
    As per our records, the customer service team had contacted you. We hope that you were happy with the overall experience. Do get in touch with us in case you would like to have further discussion.

    Regards
    MTS Customer Service India

  3. #18
    vijay cshinde
    Guest

    Angry Worst Customer service and speed of MTS datacard

    Hi MTS team,
    This is a worst exeperience ever have in my life. I took MTS card around 9th June 2012. MTS promised to give 3.1 MBPS speed. Forget about speed atall. I am getting less than 20KBPS speed. Not only this,some times it goes to 0 KBPS. Since, last month, I am following up with the person who gave me card (Yasir- 843304366). He is not getting any bresponse from his technical team. If this is the case with MTS associates then how I will get the response.
    Really MTS is unrelaible company. It will earn money by deceiving people for once. I see the future of MTS very bleak.
    My complaint number is C12/47931234. My mobile Number - 9867249224 from Mumbai / Maharashtra.
    If you are not shameless then resolve my issue asap.

    Regards
    Vijay

  4. #19
    Senior Member
    Join Date
    Dec 2011
    Posts
    400

    Default

    Hi Vijay,
    We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.

    Regards
    MTS Customer Service India

  5. #20
    Senior Member
    Join Date
    Dec 2011
    Posts
    400

    Default

    Hi Vijay,
    As per our records, the customer service team had contact you .We hope that you were happy with the overall experience. Do get in touch with us in case you would like to have further discussion.
    Regards
    MTS Customer Service India


    Quote Originally Posted by vijay cshinde View Post
    Hi MTS team,
    This is a worst exeperience ever have in my life. I took MTS card around 9th June 2012. MTS promised to give 3.1 MBPS speed. Forget about speed atall. I am getting less than 20KBPS speed. Not only this,some times it goes to 0 KBPS. Since, last month, I am following up with the person who gave me card (Yasir- 843304366). He is not getting any bresponse from his technical team. If this is the case with MTS associates then how I will get the response.
    Really MTS is unrelaible company. It will earn money by deceiving people for once. I see the future of MTS very bleak.
    My complaint number is C12/47931234. My mobile Number - 9867249224 from Mumbai / Maharashtra.
    If you are not shameless then resolve my issue asap.

    Regards
    Vijay

  6. #21
    Unregistered
    Guest

    Default worest Service of MTS

    Hi

    Iam from Secunderabad vikram puri Area ..hyd ..i recently taken mts & in my area the signal strenth is dancing like (step up).. when u ppl are focusing advertisement on ur product ..lfirst u ppl need to focus on signal and service,


    request you to take care such type of issues on action in immediate bases

    i will get back to u on the details if nothing is happen in 24 hours

    Regds

    Worset Experience customer of urs

  7. #22
    Senior Member
    Join Date
    Dec 2011
    Posts
    400

    Default

    Hi,
    We regret the inconvenience caused. Please specify your Name and Contact number so that we can contact you to resolve your issue.
    Regards
    MTS Customer Service India

    Quote Originally Posted by Unregistered View Post
    Hi

    Iam from Secunderabad vikram puri Area ..hyd ..i recently taken mts & in my area the signal strenth is dancing like (step up).. when u ppl are focusing advertisement on ur product ..lfirst u ppl need to focus on signal and service,


    request you to take care such type of issues on action in immediate bases

    i will get back to u on the details if nothing is happen in 24 hours

    Regds

    Worset Experience customer of urs

  8. #23
    Senior Member
    Join Date
    Dec 2011
    Posts
    400

    Default

    Hi,
    We value your concern. To assist you effectively, we would need your Contact number to discuss the concern and provide a resolution.
    Regards
    MTS Customer Service India

  9. #24
    Unregistered
    Guest

    Default worst customer service

    Even customer care dont know about their service providers
    when i contact care they given one number that is fake number which is gone to samsung service center.
    Data card signals also worst some times working fine, some times giving lot of troubles to connect.
    Waste service waste data card.

  10. #25
    Gaurav Gupta
    Guest

    Post Excess Bill Issue still pending for more than 1 year

    Hi MTS,

    I had taken a MTS MBlaze connection (MDN - 8459961119) in Oct. 2011 and had numbers of issues (I cann't describe all here), like wrong bill, excess bill, deactivation without any proper reason and others. It has been more than one year and not reached to any solution. Had written multiple times to nodal officer but didn't receive any reply except once. Following are my complaint numbers:
    Q11-52905673
    C11/54175042
    Q11-58849238
    C12/60453401
    Q12/60453731


    Regards,
    Gaurav Gupta
    Mobile - you can take from customer details or complaint details.

 

 

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