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broadband speed related issue of airtel

This is a discussion on broadband speed related issue of airtel within the Broadband forums, part of the Internet Services category; I HAVE A BROADBAND CONNECTION OF AIRTEL( LANDLINE NO IS: 01204274381 ), PLAN OF WHICH IS 4Mbps . BUT I ...

  1. 03-09-2012, 06:03 PM #1
    princearora
    princearora is offline Junior Member
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    Default broadband speed related issue of airtel

    I HAVE A BROADBAND CONNECTION OF AIRTEL( LANDLINE NO IS: 01204274381), PLAN OF WHICH IS 4Mbps. BUT I AM GETTING A SPEED VERY VERY LESS. EVEN I AM NOT ABLE TO OPEN A WEB PAGE.I HAVE COMPLAINT MANY TIMES ONLINE OR THROUGH CUSTOMER CARE BUT I AM NOT GETTING ANY SOLUTION.
    SO PLEASE LOOK INTO THIS MATTER. MY EMAIL ID IS prince.arora90@gmail.com
    airtel broadband connection service is very very bad
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  2. 03-14-2012, 11:37 PM #2
    Airtel_Presence's Avatar
    Airtel_Presence
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    Dear Prince Arora,

    This is to inform you that your concern listed on 09 March. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  3. 03-18-2012, 10:16 AM #3
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    Airtel_Presence
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    Dear Prince Arora,

    We would like to inform you that your concern listed 09 March 2012, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  4. 07-07-2012, 02:18 PM #4
    Unregistered Guest

    Default broadband speed related issue

    I have a plan of 1mbps speed till 10gb but I have not used that 10gb at all and buffering speed is coming out to be 273kbps as per your speed test provided on your airtel site. The issue is I am not able to buffer videos on youtube and speed is coming out to be very slow as compared to plan i have paid for. Please go through my request as soon as possible. my airtel landline number is 01414027161 and my email id is sagar.sethi13@gmail.com.
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  5. 07-08-2012, 03:34 PM #5
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    Airtel_Presence
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    Namaste (01414027161 ),

    This is to inform you that your concern listed 07 July 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
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  6. 07-10-2012, 08:28 PM #6
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    Airtel_Presence
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    Namaste (01414027161 ),

    We would like to inform you that your concern listed 07 July 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  7. 07-14-2012, 05:51 PM #7
    Unregistered Guest

    Angry Pathetic service from Airtel Broadband

    Hi,

    My name is Gaurav, I am using Airtel Broadband from less than an year, and since then I have approached airtel customer care around 30Times. And kind of services they are providing is PATHETIC.

    I am also a proud user of Airtel Mobile and surprisingly the Mobile services of Airtel are atpar. However still i have decided to withdraw from Airtel Landline services. If there is any one who is reading all. I have posted an email to airtel presense, my landline number is 01204901740. Lets see how strictly an action would be taken.

    Regards,
    Gaurav
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  8. 07-16-2012, 04:04 PM #8
    Airtel_Presence's Avatar
    Airtel_Presence
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    Namaste Gaurav,

    This is to inform you that your concern listed 14 July 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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    Linked- Airtel Presence (Bharti Airtel LTD) - India | LinkedIn
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  9. 07-19-2012, 10:28 PM #9
    Airtel_Presence's Avatar
    Airtel_Presence
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    Namaste Gaurav,

    This is to inform that your concern listed on 14 July 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
    Facebook - Airtel Presence | Facebook
    Linked- Airtel Presence (Bharti Airtel LTD) - India | LinkedIn
    Submit Complaint.. Submit Complaint..
  10. 07-26-2012, 11:55 PM #10
    Airtel_Presence's Avatar
    Airtel_Presence
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    Namaste Gaurav,

    We would like to inform you that your concern listed 14 July 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
    Facebook - Airtel Presence | Facebook
    Linked- Airtel Presence (Bharti Airtel LTD) - India | LinkedIn
    Submit Complaint.. Submit Complaint..
 

 
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