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Airtel connectivity problem

This is a discussion on Airtel connectivity problem within the Broadband forums, part of the Internet Services category; I.am using airtel broadband connection from last two years. from then i.am asking solution from customer care, but nobody even ...

  1. 03-08-2012, 09:16 PM #1
    harish.haridas
    harish.haridas is offline Junior Member
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    Angry Airtel connectivity problem

    I.am using airtel broadband connection from last two years. from then i.am asking solution from customer care, but nobody even from nodal officers team is cared d to take it seriously.i am forced to post here because of that.

    from the day when i took the connection, atlease twice in a month the land line and broadband stops working. all these times i used to raise complaint asking a permanent solution, but again in two.or three weeks the same problem repeats....the guys used to tell that it is some cable problem and it is recified.
    again it repeats. from jan end to feb, the problem has occured twice...yrsterday i have activated smartbytes pack...since the network went wrong, my billing is on 15th...i wont be able to use even a single byte from the pack activated...all the subscribers in our linr is facing same problem...i need a permanent solution for the same...since mostly i use to work from home, this issue ia affecting me badly.

    harish haridas
    91 95661-39995
    91 86954-39994
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  2. 03-13-2012, 06:11 PM #2
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Harish ,

    This is to inform you that your concern listed on 08 March 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  3. 03-14-2012, 01:42 AM #3
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Harish ,

    We would like to inform you that your concern listed 08 March 2012, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
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