Hi i have a 4 mbps connection wit a 30 gb cap.

billing cycle is from 26th of each month .

Today is 8th Feb and they have put me on 256 kbps .

meaning , in 10 days i downloaded 30 gbs.

I spoke to customer care and they have been misleading and lying to me , saying i have viruses in my computer.

customer care services are only washing away their hands , i have been hung up on at least 30 times. and been transferred to various departments almost every time i called.

Please get this checked .