Originally Posted by contact2dasari

Hi ,
I took new TATA PHOTON device which cost of Rs 1500 from the Photon Representative Name SHANKAR(9845373644) AND MANAGER NAME:TOFIC(9243499088) on Oct 10 ,2011,in BANGALORE .the device was not working so after complianing and calling for long time on Dec 10 ,2011,They respond me and taken my TATA PHOTON DEVICE and told me that they will Replace the device with new device by end of the day ,still am not get any information by waiting from long time.
i want to be following:
1) They should be punished for irresponsibility in work .
2) blaming their own product ,which give negative impact to their product.
3) I be compensated for the harassment and the loss of work that I have suffered.
Awaiting your positive reply.
Regards,
Anil Kumar dasari
9740082288

Dear Mr. Anil Kumar Dasari,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, as per telephonic conversation with our executive, requested to provide us your Tata connection details, e-mail id which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.

please find the Details.

MEID NO:A000002E17C095.
DEL :9243386101.
MAIL ID:contact2dasari@gmail.com.
i have already given those TATA PHOTON REPRESENTATIVE NUMBER'S WITH MANAGER NAME as well,please take appropriate action against them,for the harassment and the loss of work that I have suffered.
those two are working in TATA PHOTO OFFICE, MAIN BRANCH IN KORAMANGALA,BANGALORE.

Originally Posted by contact2dasari

please find the Details.

MEID NO:A000002E17C095.
DEL :9243386101.
MAIL ID:contact2dasari@gmail.com.
i have already given those TATA PHOTON REPRESENTATIVE NUMBER'S WITH MANAGER NAME as well,please take appropriate action against them,for the harassment and the loss of work that I have suffered.
those two are working in TATA PHOTO OFFICE, MAIN BRANCH IN KORAMANGALA,BANGALORE.

Dear Customer,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that we are unable to trace your records with the given Tata connection number 9243386101 and MEID number A000002E17C095.

We request you to kindly provide us your Tata Photon connection details, your email id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.

Hi,

i am working in HP ,Bangalore.
please find my mail id:anil.dasari@hp.com.
i have visited couple of times to the tata photon show room,but there is no positive reply ,
it is already too much late is processing i can't wait for year's to get the connection,can you please contact them directly ,where i mention SHANKAR and Tofic cell number's representative from TATA PHOTON.

if it is not possible then tell me ,why TATA PHOTON encouraging this fault representative,which gives negative impact to the customer's.

Regards,
Anil
9740082288

Originally Posted by contact2dasari

Hi,

i am working in HP ,Bangalore.
please find my mail id:anil.dasari@hp.com.
i have visited couple of times to the tata photon show room,but there is no positive reply ,
it is already too much late is processing i can't wait for year's to get the connection,can you please contact them directly ,where i mention SHANKAR and Tofic cell number's representative from TATA PHOTON.

if it is not possible then tell me ,why TATA PHOTON encouraging this fault representative,which gives negative impact to the customer's.

Regards,
Anil
9740082288

Dear Mr. Anil,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, our concerned team tried to contact you on the given alternate number but unable to establish the contact. Hence, we request you to kindly provide us your other alternate contact number or the details of representative which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.

please find the details: Photon Representative Name SHANKAR(9845373644) AND MANAGER NAME:TOFIC(9243499088) .
please resolve asap,
call me on 9740082288.

Originally Posted by contact2dasari

please find the details: Photon Representative Name SHANKAR(9845373644) AND MANAGER NAME:TOFIC(9243499088) .
please resolve asap,
call me on 9740082288.

Dear Mr. Anil,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

As discussed with our concern team, we request you to kindly provide us the details about the Tata Photon device and payment receipt to the given below mail id, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.