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BLR AIRTEL Broadband chrging even after disconnect

This is a discussion on BLR AIRTEL Broadband chrging even after disconnect within the Broadband forums, part of the Internet Services category; Telephone : 08042063170 Reference number : 5907320 I requested to disconnect my connection on 17 Oct 2011 and ref number ...

  1. 01-30-2012, 10:09 AM #1
    mm2107
    mm2107 is offline Junior Member
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    Default BLR AIRTEL Broadband chrging even after disconnect

    Telephone : 08042063170


    Reference number : 5907320



    I requested to disconnect my connection on 17 Oct 2011 and ref number 5907320, but you have charging me for Nov and Dec 2011. I had paid all my outstanding bills till my usage on 20 Oct 2011. Sending mails to 121@in.airtel.com with these information is not solving the problem. Pls check why I am charged even after I requested.
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  2. 02-04-2012, 03:50 AM #2
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Customer (mm2107),

    This is to inform you that your concern listed on 30 Jan. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  3. 02-12-2012, 05:48 AM #3
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Customer (mm2107),

    We would like to inform you that your concern listed 30 Jan. 2012, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - Twitter
    Facebook - Airtel Presence | Facebook
    Submit Complaint.. Submit Complaint..
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