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Shifted the connection in the name of another user

This is a discussion on Shifted the connection in the name of another user within the Broadband forums, part of the Internet Services category; Hi, I am Subbareddy. My Current airtel landline number : 08042682581 User Story : My earlier airtel landline number was ...

  1. #1
    subbar443 is offline Junior Member
    Join Date
    Jan 2012
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    1

    Default Shifted the connection in the name of another user

    Hi,


    I am Subbareddy. My Current airtel landline number : 08042682581
    User Story :
    My earlier airtel landline number was 08041647025. I have raised
    request for shifting the landline connection from munekolala to
    marthahalli to address as show below.
    Shifting request number : 9775974

    The problem here is somehow they had provided the connection to the
    mentioned shifting address, and the same has not been updated in user
    profile page.
    I came to know that the new airtel landline connection(08042682581)
    was in the name of sunilkumarreddy itseems. I had given the same
    number to all of my most important clients, I was
    shocked to hear that sunilkumarreddy had given cancellation request
    for the same number.

    The total sole responsibility for this mistake was from airtel side,
    My request is to please make abort the connection raised by
    sunilkumarreddy, and change the username details for the new airtel
    number(08042682581) provided (this is very important) and at the same
    time close the shifting request raised for my old number(08041647025).


    I hope that you take the neccessary action on this issue and put this
    on priority.

    My request is they should be atleast able to provide the new connection over here.


    OLD ADDRESS :
    #no : 101,102,103,
    papaiah garden,munekolala,marthahalli
    Landmark : Opp SGR Dental College
    Bangalore

    Shifting Address :
    #no : 376,2nd cross,behind tulasi theatre
    marthahalli,Bangalore - 560037


    Thanks,
    Subbareddy

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Nov 2009
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    15,754

    Default

    Dear Subbareddy,

    This is to inform you that your concern listed on 27 Jan. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  3. #3
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Default

    Dear Subbareddy,

    We would like to inform you that your concern listed 27 Jan. 2012, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
    Facebook - Airtel Presence | Facebook

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