This is a discussion on Tikona - Awful Service :( within the Broadband forums, part of the Internet Services category; Tikona Support and Sales do not care to reply to emails. Support is pathetic and Sales is non-existent. Even Senior ...
Junior Member
Tikona - Awful Service :( Tikona Support and Sales do not care to reply to emails. Support is pathetic and Sales is non-existent.
Even Senior Executives do not care to reply...
We have been mailing Mr. Bhat since last 20 days.... but even he is just not concerned...
*Vishal Bhat* (vishal.bhat@tikona.in)
DGM – Sales & Marketing
Tikona Digital Networks Pvt. Ltd.
225, 3rd Floor, Okhla Industrial Estate,****
Phase-III, New Delhi - 110020
T: +91 11 43138200
M: +91 9711215002
W: tikona.in
Other 2 contacts that I have
Amit Jain <amit.jain@tikona.in>,
Jaswinder Paul <jaswinder.paul@tikona.in>
Pls feel free to contact them.
They do not have time to answer my mails. I wanted to change my plan and also apply for a new connection. May be if other aggrieved Tikona clients start mailing at the above email IDs then may be they will start replying to my emails.
My Customer ID is 1103518735
Junior Member
Tikona is harrassing me without disconnecting the internet on my request and sending me Bills from past couple of months . What should i do ? ... I applied for disconnection in all possible ways , through customercare call , through email etc but So far no employee from tikona has attended but sends monthly bills with interests and taxes increasing every month!. my customer ID is 1103975427 ... Shall i file a case in consumer court outside ?
Senior Member
Hi
We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter. Our team has gone through the details, and as per update
Plan is FMC 2499 and there is no TT for Plan change in your account.
User Id:- 1103518735 , and Name:- A ONE FUTURE TECHNOLOGIES
Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service our Customer Care associate will be glad to assist you.
Regards,
Tikona Services
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