Hi Javed,

This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

My contact number is +91-9881103525

And again, the internet was down from 27-Jan-12 till today i.e. 1-Feb-12. I dont know how you are going to handle this.
For your reference, the complaint number for the above issue is "171153619".

Either there are too many complaints against Reliance Broadband to handle and that's why its taking such a longggg time to respond
or
the RCOMcare does not want to reply on this even after so many days.

And still no action....
I think there should be a strict action against such company who does not respond timely....

Reliance broadband is a good example of how to ignore the complaints.....I think the purpose of the "Consumer Court" fails here......

Hi Javed,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Cheers,


RCOMcare

Dear Customer,


As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.


Cheers,


RCOMcare

Now this is disgusting.....

on that telephonic call, I clearly stated that I am still not happy the way its been handled.....and how come you can post the reply as this????????

the discussion was not at all to any satisfactory level.....

also, your service still continues to be bad.....,my internet is again down from 2 days......FYI, check the ticket# 175 937 480

Hope and wish that you post reply correctly next time

Am using reliance broadband connection, i requested to shift my connection to new location and i got a request id 196756798, at first customer care executive informed me the connection can be shifted in 5 days, after 8 days when I called them they informed they can't shift to new location because of unavailability of free slots, I have already informed the executive I will change this location with in two months and you need to change this connection to my new location if you agree with this I will take connection or else I don’t need the connection he promised me he can shift this to new location in 3 days, but now its 9th day not shifted yet, no compensation and customer care executive has disconnected my call when am talking to them, no one is responding on my quires can any one help me .

My contact number is 9995284896
Best Time to call after 4:30 PM

Hi,

I am a reliance broadband customer in Pune. My internet was not working for 6 days due to your server problems. When i called customer care that time they promised me that this problem will be solved only after 6th march and your bill will be adjusted to the actual working days of internet. They asked me to call once the net starts working again. Yesterday the net finally started so I called for concession in bill but customer care refused to entertain my request.

Please note that the server problem was your problem and because of which i faced lots of problems.
As a customer I want to be compensated for my loss.

If you are unable to do it then i have to think about other options.

Please take my request into consideration.


Thank you,
Shirish Pathak
(user id: 363383496874)
Email: pathakshirish@yahoo.com

Hi, I was a Reliance broaband user drom past 2 to 3 years. in the month of December'12, I sent an email to Reliance Broadband to stop services with immediate effect due to change of address. They did not stop but kept on calling me and asking me to give them pincode no. To shift it at the new place. I simply denied as it was not needed. In fact then they keep on calling me for the bill payments and there is no action on my request. They even sent me message to take leagal action due to non-payment.

Hi,

I am a reliance broadband customer in kerala. My internet was not working for 3 months due to your server problems. When i called customer care that time they promised me that this problem will be solved only after 24hrs and your bill will be adjusted to the actual working days of internet. They asked me to call once the net starts working again. Yesterday the net finally started so I called for concession in bill but customer care refused to entertain my request.

Please note that the server problem was your problem and because of which i faced lots of problems.
As a customer I want to be compensated for my loss.

If you are unable to do it then i have to think about other options.

Please take my request into consideration.


Thank you,
vipin viswanath
(user id: 283187162885)
Email: wepiiin@gmail.com

Dear sir,
I have lodge SO MANY COMPLAINTS ,BUT ALL INVAIN . SO I REQUEST YOU PL. DISCONNECT MY FIX LINE PHONE OR INTER NET CONNECTION IMMEDIATLY .ON THE DATE OF 12 APRIL 2013 AFTER I AM NOT RESPONSIBLE FOR NEXT RENT.
THANKS
GURMIT SINGH MOB. 09872707878.
USER ID 378462156235

Hello,
I took a reliance broadband connection from RELIANCE AGENT NAMED AJAY PATEL 09179512558 ( BHOPAL), i submitted all the legals and payment for new connection but after this till now there is no proper response from reliance services. and even after that i called AJAY PATEL he started abuse me for without any reason. sir, can anybody help me for this i got lot of loss due to this action. What is my fault? why m suffering from this? i just took a reliance broadband this decision seem very hard and against to me.
please do some thing for me! please

Manoj shrivatava
09806558880

hi,
I have been using Reliance services a long time now. The reason being
I have paid for 6 months in advance and nothing else. Since 4 days I have been
facing network problem and people in Reliance seem so reluctant about it.
I called up the Customer care Raised Complaint No "204279737" on 12.06.13
and today 16.06.13 till midnight I have not received any solution to it.
Everytime I call them up they have one Robotic answer "we can't assure how much
time it will take". I mean c'mon, if you can't tell me anyhting then what are you
there for? I have paid for the services, its not like you are doing a charity. Being
in the capital City of the nation a wire problem can not be solved in more than 4 days.
That is the kind of services the big brand name RELIANCE is providing us with.
I have spoken with Mr Kumar Gauda who seems to be the floor supervisor, and who as well
have lame answers for everything.
I request no one to take reliance broadband connection and also plea for strict actions
to be taken against such unprofessional services.

Regards
Anirban Kar
332883822921