Originally Posted by Debopam

Hi,

I would like to register my complain regarding my Tata Photon+ connection (9246865953).

For my August billing month I was charged 2864 Rs which is clearly illogical.When I called the customer care guys I was told that My usage was 13 GB against 10GB limit,but it can't be so because my average uasge is only 4-4.5GB.
Since then I have received some calls from customer care executives but they did not gave me any satisfactory solution.
Instead on 16th of January I got call from a guy presenting himself to be executive from Government Legal Department (+91-9910467230).
The guy told me that some court cases are processed against me for which I may have to come to Delhi.I have earlierly tried to clear the bill to get rid of it,but my online account was blocked, so I was not able to pay the bill.Customer care guys told me that some one will come to take the bill,but no one came.
The only query from my side is that I want details of my data usage and I am always willing to clear my account.
I also want company to close my account as I have already started using services of another service provider

Dear Mr. Debopam,

Greetings from Tata Docomo!

We would like to inform you that, we have confirmed from the concerned department that, there was no wrong billing and you are charged as per the usage. Regarding usage details you can check in Tata Indicom website by registering in to my account.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.

Thanks for the quick reply.
I am paying the outstanding bill amount and closing my account today itself. Please make sure that I don't have suffer anymore from any kind of legal activities.
Thanks,
Debopam

I have payed the outstanding amount and also closed the account with the company(A/C-909013136 &Receipt No-39448358).Now I hope that I won't have to suffer from legal notices.