+ Submit Your Complaint
Results 1 to 4 of 4

Reliance broadband .. help me in getting refund ..

This is a discussion on Reliance broadband .. help me in getting refund .. within the Broadband forums, part of the Internet Services category; I had applied for reliance broadband connection. The sales guy came and collected document, money etc. Next day i got ...

  1. #1
    munezbn is offline Junior Member
    Join Date
    Jan 2012
    Posts
    5

    Angry Reliance broadband .. help me in getting refund ..

    I had applied for reliance broadband connection. The sales guy came and collected document, money etc. Next day i got two verification call and everything was clear. Later they told me installation will be done within 2-3 days..

    After 2-3 days when no one came for installation, I called sales guy who gave me technician number and told he will come next day for installation.But for next 2 weeks daily I kept on calling that guy who was so irresponsible and lier who kept on telling that he will come tomorrow for installation.

    After 2 weeks I contacted their manager and the technician came to my place next day and after inspecting my place he told he cannot provide connection because they dont have sufficient cable :o .. And they only told me that they will be cancelling my request and do the refund.

    But since then I am not getting proper response from them.. Sales guy told my request has been cancelled and i will get refund within 45 days :oCC is not helpful, they just tell some one will call ASAP and nothing happens..Please some one do the needful..

    NAME: Munez BN

    PH: 9980636717

    MAIL: munezbn@gmail.com
    Last edited by munezbn; 01-16-2012 at 10:16 AM.

  2. #2
    munezbn is offline Junior Member
    Join Date
    Jan 2012
    Posts
    5

    Default


    It has been more than one and half month and i have not got my refund yet..

    Got few calls from reliance after they saw my compliant here in forum, and promised me to do refund

    First of all they couldn't give me a connection and now they are not refunding my money ..

    Please some one do something....

  3. #3
    R_COMcare6 is offline Member
    Join Date
    Mar 2012
    Posts
    93

    Default

    Dear Customer,


    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


    Cheers,


    RCOMcare

  4. #4
    R_COMcare2 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    112

    Default

    Dear Customer,


    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.


    Cheers,


    RCOMcare

+ Submit Your Complaint

Similar Threads

  1. reliance broadband refund complaint
    By vikram chordia in forum Product And Services
    Replies: 4
    Last Post: 07-25-2011, 10:47 AM
  2. Complain for Not Getting Refund (Reliance BroadBand).
    By KMaheshkumaripl in forum Broadband
    Replies: 0
    Last Post: 06-08-2011, 01:10 PM
  3. Reliance broadband refund amount is not being done to customers
    By Venkata Naresh in forum Product And Services
    Replies: 0
    Last Post: 09-17-2010, 11:34 AM
  4. Reliance broadband not giving refund
    By shahvirald in forum Broadband
    Replies: 1
    Last Post: 01-30-2010, 10:36 PM
  5. Reliance Broadband Refund
    By Peeyush Mishra in forum Broadband
    Replies: 0
    Last Post: 06-16-2009, 01:48 PM

Posting Permissions

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
  •