Hi Sneha,

This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

This is Nida Elahi Khan from Mumbai.
Few Years back my Society had Powersurfer.net broadband connection and I had paid Rs. 28,000/- and Rs. Rs. 22,350/- in favor of LEAP telecom (payee for POwersurfer.net) for 2 broadband connections as advance for entire year. However after some months Reliance Broaband took over Powersurfer company and started sending monthly bills for these connections to me even though I had paid for the entire year. Even after repeated complaints and submitting the Bank statements and cheque details to their Headoffice in Kandivli I still get calls threatening me with legal action and they claim that if i dont pay up amounts of Rs. 9440 and Rs. 7720 they will issue a warrant for my arrest and I will have to pay Rs. 1,50,000 and go to Delhi to attend court hearings.

Earlier they tried visiting and harassing me then kept calling and harassing.

But Today I was called by a PRO Officer from Delhi Inspector Singh Rathore threatening me to pay the amounts within an hour else i would face an arrest warrant and would have to pay Rs.1,50,000 /- and attend Delhi court hearings.

I cant believe Reliance Broadband can be such gangsters and careless about their customers. I have so many other bills of Reliance which i pay monthly cause they are correct but i refuse to pay incorrect bills due to their threats. I have now applied to change all my electricity to Tata and will consider change of all other Reliance connections soon.

The Court should fine this company in such cases of threats. All consumers who face such issues need to unite and fight them collectively.

Regards,
Nida Elahi Khan.
9867674794

ID : - 100000103503743
ID : - 100000103537931

Dear Sir/Madam, This is Mohd Anwar from Hyderabad, India.

I and my family members are very much disappointed due to harassment / "court case threat" given by reliance legal dept. persons. I am mentioning here some points and oral conversation which I experienced.

1. In 2009 (three years back), I had taken Reliance broadband connection and due to unsatisfactory service I requested to disconnect and collect their instruments.
2. Then I got disconnected the connection and one executive from reliance had collected the instruments. As far as I remember there was no dues remaining by that time.
3.After some time I got call from RIM legal Dept. that I have to pay 4500/- due to some fine. But I told them that there is no dues remaining.
4. Then they asked me that how much I can pay. I told them that max one months extra payment (600/-) I can do as after disconnection extra bill was delivered.
5.Then finally we were settled (after some bargaining) on 1000/-. And the person who were talking from RIM legal Dept. convinced me that after paying 1000/- we will not face any problem in future and my account will be closed.
6. One executive (Pradeep) came from RIM legal dept. to collect amount. I paid 1000/- and then he assured me that my account will be closed and will not be any problem in future.

7.Now Today (12-03-2012)(after three years) while I was very much busy in my exams preparation as I am a research scholar in an prestigious Indian Institute, I got a call around 1:15pm from the no.(+918447172987)(Manoj) and following conversation was done (approx 25 Mins).

Me-Hello,
Manoj- Mohd Anwar, full address..
Me- Yes,
Manoj- Aapke against complaint hui hai, aapka case Delhi High Court mein file hua hai. Aap ghar per rahiye ek legal team aapke ghar per arahi hai 30 mins mein.
Me- Shocked..
Me-Sorry, I did not understand what complaint, who did this complaint and why ?
Manoj- Dekhiye 30 mins mein legal team apke ghar ajayegi aap ghar per rahiye.
Me- What are you saying I don't understand, can u please explain me clearly.
Manoj- Apke case ki detail malum karne ke liye aap Delhi High Court ke Sr.Advocate Alok Mathur (09582385792) ko call ker ke malum ker sakte hain apki case file No. batake.
Me- Ok. I will call him.
Manoj- call kerke 5 Mins mein mujhe inform kariye otherwise 30Mins mein legal team apke ghar ajayegi.
Me- Ok
Me- I called to Alok Mathur.
Alok- Hello
Me - Alok Mathur Sir
Alok- No Main unka Asst. hun.
Me-Ok, Mujhe ek call aya ke mere against complaint hui aur uski case file no. so and so hai. Can u please explain me clearly about this complaint.
Alok'Asst- Uske liye ap mere sb. se baat kariye main unko phone de raha hun.
Me-Ok
After 1 Min.
Alok- Hello, Anwar apke against Telecom legal authority main complaint hui hai. aapne 3 years pehle reliance broadband connection liya tha uska dues pay nahin kiya.
Me- Sir, haan maine reliance broadband connection to liya tha magar due mujhe yaad nahin hai.I think I paid all dues.
Alok- Apke case ki file Delhi high court mein forward ki ja rahi hai..Apke paas sirf two options hain...(1) Delhi HC mein 35000/- pay karna (2) Abhi within 10 to 20 Mins Reliance Web World jake 4500/- pay karo aur mujhe reciept No. batao.
Me- Shocked....
Me- Ok..I am going to web world in 20 Mins.
Me- I called to Manoj
Me- Manoj Sir maine Alok Sir se baat kar le hai main Web World payment ke liye ja raha hun.
Manoj- Accha ap WW jake mujhe bataiye case ka kya kerna hai.
Me - Ok Sir. main web world jake apko call karunga.
Immediately I went to web world within 10 Mins.
Me- called to Alok Mathur
Me- Alok Sir main Web World mein hun.
Alok- Cashier ko phone do.
Me-Ok
Alok- He talked to cashier and found that my name is available but a/c is terminated.
Alok - Anwar pay 4500/- to Cashier and tell me reciept no.
Me- Ok, Sir
Me- I paid 4500/- through my debit card.
Me- called to Alok
Me- Sir, I paid 4500/- and reciept No. is So and So.
Alok- Ok Anwar future mein apko koi problem nahin hogi aur 5 days mein ek courier apke ghar ajayega.Aur Manoj ko inform kardo ki aout of court settlement ho gaya hai.
Me- Ok, Sir Thanks.
Me- Called to Manoj.Hello Manoj Kumar Sir.
Manoj- Yes
Me- Sir, This is Mohd Anwar, I have been done out of court settlement. I have give my 4500/-payments receipt no. to Sr.Advocate Alok Mathur.
Manoj- Ok. future mein problem nahin hogi.
Me- Ok Sir Thanks

Note 1-> I paid 4500/- because I fogot that due amount settlement was already done as mentioned in points 5 and 6. Here I would like to complain against to whom so ever concern.

1.If settlement was already done three years back then why did they raised this issue again and threatning me for complain case in High Court as I am a student and cannot bear case expenditures to fight against them.

2. I did not recieved any prior notice for this regard.

3. I want return my 4500/- as I paid this for settlement (second time) which was not required.

Note 2-> In first time settlement they had to close the account but they did not do, that's their mistake why should I pay again.

Note 3-> I did not used reliance broadband service in compare to the amount which I have been paid.(very disappointing).


-- Thanks & Regards

Mohd Anwar
Hyderabad, India
CAF No. 112708549
Email:- mohd.anwar@research.iiit.ac.in

Hi Mohd Anwar,



This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.


Cheers,


RCOMcare

To Whomsoever It May Concern.

Please note the trailing mail I happened to send to appellate authorities of MH and Mumbai, with no response 7 days before, apart from some 'legal threat' message. And my contact id and phone number both are in your records, so if you are really 'eager' to respond, I can be reached directly. No point pasting same message, "This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you."


The mail is self explanatory.
Mail sent on : Wed, Mar 14, 2012 at 3:39 PM
Sent:

Hi This is regarding I had purchased a Reliance netconnect and For monthly rental plan of 500/- and a cheque of 1299/- was given for the USB modem I have the reciept with CAF Number: 3820225964. It is of Mahavir Trading company which is authorised distributor for reliance netconnect. My complaint is I have not recieved the USB modem and Reliance have already activated my account and generated bills and I am in such a situation that I do not have the USB modem nor i am using any internet because of it and I have been handed over the bills that are generated and mentioning legal action if not paid. Please let me know what should I do?

Dear sir ,

My Reliance Broadband Subscriber ID -382761249801. In Starting January-2012 I start facing internet disconnection and During this period I had contacted reliance customer care many times everytime I contacted they told that "there is some technical work going in your area , so we cannot register your complain now, when the work will over we will contact you". but no one contacted there after.Then I again contacted reliance customer care on 30th January-2012 and then my complained was registed but solution was provided.Instead of so many Complain no.s registered 171356491 , 171436243, no solution will be provided and then their executives are not registering any complains saying that we are forwading the same complain. it is very very bad service from reliance. I had then asked to stop my connection on 2nd feb 2012. On 5th Feb-12 my internet connection was restored after more than one month, But I told them that I dont need that now, as per my intimation I had already taken a new connection from another service provider.

On 7th feb-12 I got a mail that your request has been registered under Service Request ID 171951294 and one of our executives will contact you in the next 48 hours.
Further to inform you that post cancellation you need to return the instrument or else will be charged Rs. 1500/- for Broadband equipment and Rs. 1250/- for Fixed line instrument.

On 7th feb-12 I wrote them that You can take back your instrument anytime and I dont have any bills pending except this months bill, waiver for which I have applied as per below conversation. So it is very clear that I have to return only the instrument to you and have no pending bills to pay.

In between they generated one more bill against my account and I have mailed may times to them that please dont generate any such bills bcoz I was not liable to pay.

I sent many mails to them regarding the confirmation for disconnection.

On 27 feb-12 I got a mail saying;
Dear Customer,

We acknowledge receipt of your request for termination of the service. We apologise for not meeting your expectation this time for the services provided by us.

As requested, termination process is initiated for the subscriber ID 1203016712. Kindly note the rental of your service will be stopped from 16/02/2012. Our representative will be visiting you for the collection of the equipment installed by RCOM at your premises for running the services. Please handover the equipment to him.

On 20 march they took all the instruments.

Then again these people continue raising bills against my account and sending to me.

Then on 29th march I again wrote to them that Please refer to ur mail my internet service had stopped from 16/02/2012, and relaince persons took all the instruments on 20th march-12. Now I am not liable for any payment to reliance so pass the service termination information to your billing department also, they are unknowngly generated bills and sending to me.


On 30th march -12 I got a mail from reliance saying : This is with reference to your e-mail about billing issue. Kindly note that as checked in the system, there is no due payable in your account.

Regards,

Mohammad Shaikh
Customer Care
Reliance Communication Ltd.


Then I was very relaxed that now everything is over.
But surprisingly yesterday I got a call from any advocate from Mumbai that reliance had logged a case against you if u pay your bill within half an hour then they will not lodge any case.
Please help me in this matter.

Raman Bhagat
Mobile no. is 9717870214,

Dear Raman and others,

The fact that I have understood through my own experience is that Reliance does not have the technical capability to provide the broadband service in many areas; I can vouch for Delhi, and it may be the same elsewhere as well, and the company continue to sell the product and even 3G service, obnoxious.

What you have faced is an usual practice of Reliance. I have also faced the same problem. They have no/poor service in many areas of Delhi and the broadband service does not even offer highspeed internet connection; despite that they company continue to cheat the consumers by selling them broadband connection. I still have the broadband connection and it is an epitome of bad service. I have also faced a threat of a court case last year and was forced to pay, on of a court case.

However, your right as a consumer does not stop there. You can sue the company at a consumer court near to you for the poor services you received (or not received) and the mental torture you have been made to undergo even on retrospective effect. If there is a call again from an advocate representing Reliance Communications, try to record the conversation on your phone, and take down the details of the advocate. You have to enquire about the advocate and if need be you could file a complaint against him for intimidation at a police station or with the bar council of India. You have to register a complaint against Reliance Communications at a consumer court near you, citing your problems and the number of complaints you have made as well as the complaint numbers, as many as you can. The process of registering a complaint is simple and cheap. You will have to send the copy of thecomplaint to the reliance headquarters or as act as directed by the consumer court officials. Reliance will be forced to respond and it will be giving them their own medicine.

At the same time write an E-mail to the Telecom Regulatory Authority of India(TRAI) citing the practices of Reliance Communications.

Also use social media network to spread the word around on the problems you are facing. There will be facebook forums that will be of help.

You could also get in touch with a consumer activist NGO/ organisation in your area and ask for help.

Muster all the help you can as you are against a monopoly; it will be helpful.

I am trying to get as many complaints against Reliance for a class suit against the company for cheating the consumers on their promise of the services. Please reply to this mail for collective action on the same.

Best.

Originally Posted by rbhagat

Dear sir ,

My Reliance Broadband Subscriber ID -382761249801. In Starting January-2012 I start facing internet disconnection and During this period I had contacted reliance customer care many times everytime I contacted they told that "there is some technical work going in your area , so we cannot register your complain now, when the work will over we will contact you". but no one contacted there after.Then I again contacted reliance customer care on 30th January-2012 and then my complained was registed but solution was provided.Instead of so many Complain no.s registered 171356491 , 171436243, no solution will be provided and then their executives are not registering any complains saying that we are forwading the same complain. it is very very bad service from reliance. I had then asked to stop my connection on 2nd feb 2012. On 5th Feb-12 my internet connection was restored after more than one month, But I told them that I dont need that now, as per my intimation I had already taken a new connection from another service provider.

On 7th feb-12 I got a mail that your request has been registered under Service Request ID 171951294 and one of our executives will contact you in the next 48 hours.
Further to inform you that post cancellation you need to return the instrument or else will be charged Rs. 1500/- for Broadband equipment and Rs. 1250/- for Fixed line instrument.

On 7th feb-12 I wrote them that You can take back your instrument anytime and I dont have any bills pending except this months bill, waiver for which I have applied as per below conversation. So it is very clear that I have to return only the instrument to you and have no pending bills to pay.

In between they generated one more bill against my account and I have mailed may times to them that please dont generate any such bills bcoz I was not liable to pay.

I sent many mails to them regarding the confirmation for disconnection.

On 27 feb-12 I got a mail saying;
Dear Customer,

We acknowledge receipt of your request for termination of the service. We apologise for not meeting your expectation this time for the services provided by us.

As requested, termination process is initiated for the subscriber ID 1203016712. Kindly note the rental of your service will be stopped from 16/02/2012. Our representative will be visiting you for the collection of the equipment installed by RCOM at your premises for running the services. Please handover the equipment to him.

On 20 march they took all the instruments.

Then again these people continue raising bills against my account and sending to me.

Then on 29th march I again wrote to them that Please refer to ur mail my internet service had stopped from 16/02/2012, and relaince persons took all the instruments on 20th march-12. Now I am not liable for any payment to reliance so pass the service termination information to your billing department also, they are unknowngly generated bills and sending to me.


On 30th march -12 I got a mail from reliance saying : This is with reference to your e-mail about billing issue. Kindly note that as checked in the system, there is no due payable in your account.

Regards,

Mohammad Shaikh
Customer Care
Reliance Communication Ltd.


Then I was very relaxed that now everything is over.
But surprisingly yesterday I got a call from any advocate from Mumbai that reliance had logged a case against you if u pay your bill within half an hour then they will not lodge any case.
Please help me in this matter.

Raman Bhagat
Mobile no. is 9717870214,

In April 2011, I had stopped the Reliance datacard internet services by calling customer care number. I specifically asked the customer care executive to send me a written confirmation by mail that the services have stopped. The said person said that there is no need for written confirmation, the connection has been discontinued. This request was put in about 5 days before the bill was to be generated.

I paid the bill for the month of April 2011 before the due date. From my end, all my dues were clear. I kept getting calls from Reliance customer care executives until october that I have not paid my dues. Apparently, the connection had stopped but the bills kept generating for the next 2 months. I refused to make any payments and asked them to check their call records and related issues that I had put in for discontinuing the services. Until December, I kept receiving calls that my outstanding amount has gone upto Rs.1697 (almost Rs.800 rental per month which was my plan).
I again spoke to reliance customer care executive regarding non usage of data card and requested him to close the account. He told me that I neede to visit the web world to do so. I requested him to send someone to my place to collect all the necessary document as when the connection was required the sales representative came to my home to collect all the documents and deliver me the data card. He assured me that now onwards no bills would be generated.
To continue with my horrors I received a call from reliance leagal cell saying that they are going to lodge a court case against me. I replied to that gentleman that I have not used the data card and I will not pay the bills after april as I had not used the said data card and I had requested the customer care to discontinue my sevices. The gentleman said that I am forwarding the case in delhi high court.
I didn’t took the matter so seriously as I had not used the connection for that period and the amount was too small to fight for.
But still I used to get these fraud calls from high court and sometimes from police stations. Since I have dealt with these leagal cases earlier I know that court does not call people on phone. They send leagal notices or summons.
Now from a few days persons representing delhi police are calling on my number and are using abusive language and are forcing me to pay the amount for the period which I have not used. I am regularily harrased by these people for using the reliance netconnect.
Today I spoke to national consumer helpline and they have registered my complaint asking me to write this email to you people.
I am very disappointed with reliance communications which pretends to be such a big organisation is taking help of goons and fraud ways to frighten their reputed and educated clients.
This is my humble request to you that please look into the matter and solve the case to the earliest or else I would be forced to go to the consumer court.

In April 2011, I had stopped the Reliance datacard internet services by calling customer care number. I specifically asked the customer care executive to send me a written confirmation by mail that the services have stopped. The said person said that there is no need for written confirmation, the connection has been discontinued. This request was put in about 5 days before the bill was to be generated.

I paid the bill for the month of April 2011 before the due date. From my end, all my dues were clear. I kept getting calls from Reliance customer care executives until october that I have not paid my dues. Apparently, the connection had stopped but the bills kept generating for the next 2 months. I refused to make any payments and asked them to check their call records and related issues that I had put in for discontinuing the services. Until December, I kept receiving calls that my outstanding amount has gone upto Rs.1697 (almost Rs.800 rental per month which was my plan).
I again spoke to reliance customer care executive regarding non usage of data card and requested him to close the account. He told me that I neede to visit the web world to do so. I requested him to send someone to my place to collect all the necessary document as when the connection was required the sales representative came to my home to collect all the documents and deliver me the data card. He assured me that now onwards no bills would be generated.
To continue with my horrors I received a call from reliance leagal cell saying that they are going to lodge a court case against me. I replied to that gentleman that I have not used the data card and I will not pay the bills after april as I had not used the said data card and I had requested the customer care to discontinue my sevices. The gentleman said that I am forwarding the case in delhi high court.
I didn’t took the matter so seriously as I had not used the connection for that period and the amount was too small to fight for.
But still I used to get these fraud calls from high court and sometimes from police stations. Since I have dealt with these leagal cases earlier I know that court does not call people on phone. They send leagal notices or summons.
Now from a few days persons representing delhi police are calling on my number and are using abusive language and are forcing me to pay the amount for the period which I have not used. I am regularily harrased by these people for using the reliance netconnect.
Today I spoke to national consumer helpline and they have registered my complaint asking me to write this email to you people.
I am very disappointed with reliance communications which pretends to be such a big organisation is taking help of goons and fraud ways to frighten their reputed and educated clients.
This is my humble request to you that please look into the matter and solve the case to the earliest or else I would be forced to go to the consumer court.
Reliance net connect number:7428536664
Mobile:9650029944
Manoj Bajaj

Originally Posted by Mohd Anwar

Dear Sir/Madam, This is Mohd Anwar from Hyderabad, India.

I and my family members are very much disappointed due to harassment / "court case threat" given by reliance legal dept. persons. I am mentioning here some points and oral conversation which I experienced.

1. In 2009 (three years back), I had taken Reliance broadband connection and due to unsatisfactory service I requested to disconnect and collect their instruments.
2. Then I got disconnected the connection and one executive from reliance had collected the instruments. As far as I remember there was no dues remaining by that time.
3.After some time I got call from RIM legal Dept. that I have to pay 4500/- due to some fine. But I told them that there is no dues remaining.
4. Then they asked me that how much I can pay. I told them that max one months extra payment (600/-) I can do as after disconnection extra bill was delivered.
5.Then finally we were settled (after some bargaining) on 1000/-. And the person who were talking from RIM legal Dept. convinced me that after paying 1000/- we will not face any problem in future and my account will be closed.
6. One executive (Pradeep) came from RIM legal dept. to collect amount. I paid 1000/- and then he assured me that my account will be closed and will not be any problem in future.

7.Now Today (12-03-2012)(after three years) while I was very much busy in my exams preparation as I am a research scholar in an prestigious Indian Institute, I got a call around 1:15pm from the no.(+918447172987)(Manoj) and following conversation was done (approx 25 Mins).

Me-Hello,
Manoj- Mohd Anwar, full address..
Me- Yes,
Manoj- Aapke against complaint hui hai, aapka case Delhi High Court mein file hua hai. Aap ghar per rahiye ek legal team aapke ghar per arahi hai 30 mins mein.
Me- Shocked..
Me-Sorry, I did not understand what complaint, who did this complaint and why ?
Manoj- Dekhiye 30 mins mein legal team apke ghar ajayegi aap ghar per rahiye.
Me- What are you saying I don't understand, can u please explain me clearly.
Manoj- Apke case ki detail malum karne ke liye aap Delhi High Court ke Sr.Advocate Alok Mathur (09582385792) ko call ker ke malum ker sakte hain apki case file No. batake.
Me- Ok. I will call him.
Manoj- call kerke 5 Mins mein mujhe inform kariye otherwise 30Mins mein legal team apke ghar ajayegi.
Me- Ok
Me- I called to Alok Mathur.
Alok- Hello
Me - Alok Mathur Sir
Alok- No Main unka Asst. hun.
Me-Ok, Mujhe ek call aya ke mere against complaint hui aur uski case file no. so and so hai. Can u please explain me clearly about this complaint.
Alok'Asst- Uske liye ap mere sb. se baat kariye main unko phone de raha hun.
Me-Ok
After 1 Min.
Alok- Hello, Anwar apke against Telecom legal authority main complaint hui hai. aapne 3 years pehle reliance broadband connection liya tha uska dues pay nahin kiya.
Me- Sir, haan maine reliance broadband connection to liya tha magar due mujhe yaad nahin hai.I think I paid all dues.
Alok- Apke case ki file Delhi high court mein forward ki ja rahi hai..Apke paas sirf two options hain...(1) Delhi HC mein 35000/- pay karna (2) Abhi within 10 to 20 Mins Reliance Web World jake 4500/- pay karo aur mujhe reciept No. batao.
Me- Shocked....
Me- Ok..I am going to web world in 20 Mins.
Me- I called to Manoj
Me- Manoj Sir maine Alok Sir se baat kar le hai main Web World payment ke liye ja raha hun.
Manoj- Accha ap WW jake mujhe bataiye case ka kya kerna hai.
Me - Ok Sir. main web world jake apko call karunga.
Immediately I went to web world within 10 Mins.
Me- called to Alok Mathur
Me- Alok Sir main Web World mein hun.
Alok- Cashier ko phone do.
Me-Ok
Alok- He talked to cashier and found that my name is available but a/c is terminated.
Alok - Anwar pay 4500/- to Cashier and tell me reciept no.
Me- Ok, Sir
Me- I paid 4500/- through my debit card.
Me- called to Alok
Me- Sir, I paid 4500/- and reciept No. is So and So.
Alok- Ok Anwar future mein apko koi problem nahin hogi aur 5 days mein ek courier apke ghar ajayega.Aur Manoj ko inform kardo ki aout of court settlement ho gaya hai.
Me- Ok, Sir Thanks.
Me- Called to Manoj.Hello Manoj Kumar Sir.
Manoj- Yes
Me- Sir, This is Mohd Anwar, I have been done out of court settlement. I have give my 4500/-payments receipt no. to Sr.Advocate Alok Mathur.
Manoj- Ok. future mein problem nahin hogi.
Me- Ok Sir Thanks

Note 1-> I paid 4500/- because I fogot that due amount settlement was already done as mentioned in points 5 and 6. Here I would like to complain against to whom so ever concern.

1.If settlement was already done three years back then why did they raised this issue again and threatning me for complain case in High Court as I am a student and cannot bear case expenditures to fight against them.

2. I did not recieved any prior notice for this regard.

3. I want return my 4500/- as I paid this for settlement (second time) which was not required.

Note 2-> In first time settlement they had to close the account but they did not do, that's their mistake why should I pay again.

Note 3-> I did not used reliance broadband service in compare to the amount which I have been paid.(very disappointing).


-- Thanks & Regards

Mohd Anwar
Hyderabad, India
CAF No. 112708549
Email:- mohd.anwar@research.iiit.ac.in

Exactly same thing happened to me same advocate numer same warning came yesterday topay 35000
i dont know what to do?

I am also a victim of this extortionism.
I have recieved many calls from a certain Mr.Bhavani Singh(ctc no 8824395393) asking me yo pay up an outstanding amount of Rs.17000.00 which I had repeatedly refuted back in 2009.I had been grossly over billed.
He says he is an advocate from Delhi and if I do not make the payment immediately(out of court settlement) the matter would go to court and i would be summoned to Delhi.
Kindly look into this urgently.
My customer id:1000000110355772

Originally Posted by sankalpgupta07

In April 2011, I had stopped the Reliance datacard internet services by calling customer care number. I specifically asked the customer care executive to send me a written confirmation by mail that the services have stopped. The said person said that there is no need for written confirmation, the connection has been discontinued. This request was put in about 5 days before the bill was to be generated.

I paid the bill for the month of April 2011 before the due date. From my end, all my dues were clear. I kept getting calls from Reliance customer care executives until october that I have not paid my dues. Apparently, the connection had stopped but the bills kept generating for the next 2 months. I refused to make any payments and asked them to check their call records and related issues that I had put in for discontinuing the services. Until December, I kept receiving calls that my outstanding amount has gone upto Rs.1697 (almost Rs.800 rental per month which was my plan).
I again spoke to reliance customer care executive regarding non usage of data card and requested him to close the account. He told me that I neede to visit the web world to do so. I requested him to send someone to my place to collect all the necessary document as when the connection was required the sales representative came to my home to collect all the documents and deliver me the data card. He assured me that now onwards no bills would be generated.
To continue with my horrors I received a call from reliance leagal cell saying that they are going to lodge a court case against me. I replied to that gentleman that I have not used the data card and I will not pay the bills after april as I had not used the said data card and I had requested the customer care to discontinue my sevices. The gentleman said that I am forwarding the case in delhi high court.
I didn’t took the matter so seriously as I had not used the connection for that period and the amount was too small to fight for.
But still I used to get these fraud calls from high court and sometimes from police stations. Since I have dealt with these leagal cases earlier I know that court does not call people on phone. They send leagal notices or summons.
Now from a few days persons representing delhi police are calling on my number and are using abusive language and are forcing me to pay the amount for the period which I have not used. I am regularily harrased by these people for using the reliance netconnect.
Today I spoke to national consumer helpline and they have registered my complaint asking me to write this email to you people.
I am very disappointed with reliance communications which pretends to be such a big organisation is taking help of goons and fraud ways to frighten their reputed and educated clients.
This is my humble request to you that please look into the matter and solve the case to the earliest or else I would be forced to go to the consumer court.

In April 2011, I had stopped the Reliance datacard internet services by calling customer care number. I specifically asked the customer care executive to send me a written confirmation by mail that the services have stopped. The said person said that there is no need for written confirmation, the connection has been discontinued. This request was put in about 5 days before the bill was to be generated.

I paid the bill for the month of April 2011 before the due date. From my end, all my dues were clear. I kept getting calls from Reliance customer care executives until october that I have not paid my dues. Apparently, the connection had stopped but the bills kept generating for the next 2 months. I refused to make any payments and asked them to check their call records and related issues that I had put in for discontinuing the services. Until December, I kept receiving calls that my outstanding amount has gone upto Rs.1697 (almost Rs.800 rental per month which was my plan).
I again spoke to reliance customer care executive regarding non usage of data card and requested him to close the account. He told me that I neede to visit the web world to do so. I requested him to send someone to my place to collect all the necessary document as when the connection was required the sales representative came to my home to collect all the documents and deliver me the data card. He assured me that now onwards no bills would be generated.
To continue with my horrors I received a call from reliance leagal cell saying that they are going to lodge a court case against me. I replied to that gentleman that I have not used the data card and I will not pay the bills after april as I had not used the said data card and I had requested the customer care to discontinue my sevices. The gentleman said that I am forwarding the case in delhi high court.
I didn’t took the matter so seriously as I had not used the connection for that period and the amount was too small to fight for.
But still I used to get these fraud calls from high court and sometimes from police stations. Since I have dealt with these leagal cases earlier I know that court does not call people on phone. They send leagal notices or summons.
Now from a few days persons representing delhi police are calling on my number and are using abusive language and are forcing me to pay the amount for the period which I have not used. I am regularily harrased by these people for using the reliance netconnect.
Today I spoke to national consumer helpline and they have registered my complaint asking me to write this email to you people.
I am very disappointed with reliance communications which pretends to be such a big organisation is taking help of goons and fraud ways to frighten their reputed and educated clients.
This is my humble request to you that please look into the matter and solve the case to the earliest or else I would be forced to go to the consumer court.
Reliance net connect number:7428536664
Mobile:9650029944
Manoj Bajaj

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Dear Sir/Madam,

I was using Reliance netconnection services since July 2009 with username 9371409180. I work as a medical transcriptionist from home through net, and I get paid on a daily basis.
My net services were blocked by you twice in month of January (18/01/2010 & 22/01/2010) without any intimation. I had visited your webworld for further assistance, but received no help, only asking me to pay Rs. 5000 or wait till the new bill is generated and all this took place even after I had paid Rs 2,130 (receipt no. S156362511) on 18/01/2010. My services were blocked from 22/01/2010 and calling customer care and visiting webworld did not help and all caused in my losing a month's pay. Again, I had not been intimated about my service restoration in anyways and was not aware as I have been outstation during these periods to save my job, and during these periods, a bill received on month of April 2010 had been paid by my relatives.

TWICE NEGLIGENCE ----------I have not used their services after they had terminated my service without intimation and again gave waive off and started my service without intimation from **********22/01/2010*******.

I have gone through a lot of mental torture during these periods and I rang customer care to terminate their services and explained all the losses caused due to their negligence and extra month paid and they did mention that they will solve and terminate service.

Later after almost a year in April 2012, i am getting harsh call from their advocate {blackmailing} to pay oustanding amount around Rs 3,000 or pay 25,000 Rs and she was rude to cut the phone also.

It is sad so much of problem caused by them with giving no help when visiting webworld or making call to their large customer support.

After ringing to different customer care team superior, junior and explaining the same.. why do not they understand simple problem------------

THE OUTSTANDING BILL U HAVE MENTIONED IS FOR DURATION "I HAVE NOT USED UR NETCONNECT SERVICES AS U BLOCKED IT WITHOUT INTIMATION AND STARTED WITHOUT INTIMATION FROM 22/01/2010."

Do Reliance expect people to pay for services not used?????????????????????????????

Originally Posted by sandeep74

I am also a victim of this extortionism.
I have recieved many calls from a certain Mr.Bhavani Singh(ctc no 8824395393) asking me yo pay up an outstanding amount of Rs.17000.00 which I had repeatedly refuted back in 2009.I had been grossly over billed.
He says he is an advocate from Delhi and if I do not make the payment immediately(out of court settlement) the matter would go to court and i would be summoned to Delhi.
Kindly look into this urgently.
My customer id:1000000110355772

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Cheers,


RCOMcare