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Submit Complaint..Facing same problem.....please tell me what to do.
This is a discussion on Airtel Broadband complaint within the Broadband forums, part of the Internet Services category; Hi, I am Shiljo from Bangalore. I have applied for a Airtel Broadband connection on 24th May 2011(Application Number: 243212). ...
Junior Member
Airtel Broadband complaint Hi, I am Shiljo from Bangalore. I have applied for a Airtel Broadband connection on 24th May 2011(Application Number: 243212). The representative who contacted me is Mr. Ravi. He came and collected 2,800/- rupees from me(1300-plan + 1500 Wifi Modem). He told he will be providing the connection in maximum of 7 working days. As I was not heard from Airtel for more than 10 days I called and asked about the status. He told me that Airtel will not be able to give the connection as there is no facility in my place. He added that will getting the check from Airtel in another one week. I didn't get response or cheque from them. I have contacted customer care and raised a complaint(Complaint Number: 345680). Their response was will be solving the problem in 2 working days. I used to call then frequently and ask the status. After several times of calls I didn't get any positive response from then. They only used to say that it is open. Our executive will contact you. At last I went to Bannergetta road customer care office even they were helpless. They gave the manager name. He is Mr. Jithin. I contacted him as well. At last I came to know that all are playing with me. They don't have any plans to give my money back. Now Mr. Ravi is not responding to my calls. His manager Mr. Jithin give some scrap explanations always and disconnect the call. Please advice me what to do to get my money back.
Junior Member
Facing same problem.....please tell me what to do.
low speed plz contact this no 9716778117
i have recently taken a airtel broadband conection
Junior Member
Internet Problem Dear Sir,
My Airtel Broadband No is 022 40145161.My internet Brodband Has Been Closed Within 5 days.
Please Start our Internet Brodband.
Thanking you,
Mukesh Patel
9324545161
Senior Member
Dear Mukesh Patel,
This is to inform you that your concern listed on 25 April 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
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Senior Member
Dear Mukesh Patel,
We would like to inform you that your concern listed 25 April 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook
Complaint for harassing unnecessary for repayment Hello,
Myself Aditi Aggarwal
I had AIRTEL BROADBAND CONNECTION till the month of Feb 2012. Then I had to shift from Bangalore.
That,s why I had applied for disconnection of the connection.
Within a week, AIRTEL people disconnected it.
And because of deactivation of my account, I was not able to pay the bill online.
A representative (engineer) from AIRTEL came to my place for collection of modem n wire.
He took the money from me (Rs.1101 , my billing amount for the month of Feb) , assuring me that he will close my account after payment.
His AIRTEL number is 8904408216
After around one month, I received a call from AIRTEL number 9632380072, and the lady from another end was very rude to me.
She said that they are going to file a case against me for non-payment of dues. I didn't expect this kind of behavior form an AIRTEL representative.
Then those people gave me the number of Rajesh (9900458633) to contact him regarding my problem.
He assured me to solve my problem within 2 days.
Then again yesterday, I received the same call from AIRTEL.
This is not the way to treat the customers.
I have already done the payment and this is not the problem from myside.
People from AIRTEL harassing me a lot through these calls.
You can check my records.
Every-time , I have done the payment on time.
and now i have shifted from Bangalore and still i am facing lot of harassment.
Please help me in this case.
I will be very thankful to you
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