Dear Sir / Madam,

My Netconnect Number is 9381168793. I'm dwelling in Chennai near Saidapet. My Net speed is very slow than dial-up connection for the last 6 months. I know that posting this complaint wont do anything improvization but to caution other people im posting this not to use Reliance Netconnect as it gives worst speed and and the money they charge is very high which does not deserve.

I was planning to disconnect my net & for the same i went to reliance showroom in saidapet. They advised me to approach customer care. I called customer care no to know the procedure. But, the cust care lady admitted that net speed problem is due to 3G upgradation in your network for the last 6 months. Hence, i have been offered waiver of Rs.600 in my last month (Nov'2011) bill & free internet for next 3 months with usage limit of 3GB / month.

But, i have received a last month (Nov'2011) to pay Rs.827. Again, i called upon cust care to lodge a complaint on this. But. they are telling issues (discussed above) are not updated in their records. Pls do the needful & let me know at the earliest. Till, then i'll not pay my due amount mentioned in the Bill of Nov'2011

Regards,

Vignesh J