Originally Posted by Unregistered

Hello
recently i bought e1732 for abt 25 days itworked well.since 4 daysitis
notworking at all . Idea customer care in katni mp has no clue abtit

in statstics it shows that 31 mb still remaining with 4 days validity.

Suppose if i have used allmy balancehow can i know pl tellme. Customer

care pll nver pick phone at all .in katni they are so rude even i tried tocall them
abt 30 times a day they never pick phone wen i callthem from other phone they pick phone
they have nothing todo. Even they dont know how toinstallit on computers.

Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, Netsetter number, and the type of Inconvenience you are facing. Also mention the token ID 205IC128037 in the subject.

Regards,
Idea Cellular

i use idea net setter with unlimited 3G plan at the cost of 945 Rs per month. I expected much more upload and download speed. the network is quite unstable and sometimes it disconnect on its own. i hope !dea does something about this

i recently purchase a idea net setter. but unfortunately somebody stole it.so please help me for that what shold i do.

Hi,I brought a New IDEA 3G NETSETTER last week i.e on May 8, 2012. The connectivity is worse, there is no signal most of the time. After 4 days the device stopped working. i'm not able to connect to internet. Called to the customer care cell number on the pack printed on the box 022-67100007, turns out they are Huawei customer care and they were unable to answer any technical related issues. Then got an another local customer care number which turns out worse no matter which language you select for the conversation you get something else. After many attempts somehow by god's grace you get to speak in the same language they can't solve your issue and asks you to visit the nearest service center and asks DID I SOLVE YOUR ISSUE!? How DUMB! all they want to do is somehow get rid of the customer's questions. So finally got the person who sold the device, got details for the regional head for these kind of issues... Here it comes he says the server is DOWN! Arrgh... How long the server can be down... It seems he was trained only to say the ONLY line the SERVER IS DOWN! After futile attempts to get some solution from him now i asked for the service center and he says its available everywhere! How SAD this can become.Dear IDEA 3G NETSETTER,I have understood all you want is to make money through some fancy advertisements and always failing fancy promises. Can't you teach your customer care to direct to an appropriate persons to solve the issues? How the sales heads don't know the locations for Service centers when there are only 2-3 in Hyderabad.I'm deeply disappointed with your product. I'd be very much happy not recommending this products to my friends. Thanks

complaint against a Bulk SMS Provider
Regd. Office [TD="width: 506"]Corporate Office[/TD]
[TR]
[TD="bgcolor: #ffcc00"][/TD]
[TD="bgcolor: #ffcc00"][/TD]
[TD="width: 4, bgcolor: #ffcc00"][/TD]
[/TR]
[TR]
[TD="colspan: 3"][/TD]
[/TR]
[TR]
[TD]MOS Utility Pvt. Ltd.
206 & 207,Orbit Industrial Estate,
Opp.Tanjent Showroom,
Mind Space, Malad (W.).
Mumbai - 400 064.
Maharashtra (INDIA)
Customer Care No.- 022 42 38 38 38/
E-mail: support@multilinkworld.com [/TD]
[TD]Corporate Office 415- MOS Utility Pvt. Ltd.
Orbit Industrial Estate,
Near Grand HomeTel Hotel,
New Link Road ,Malad (W).
Mumbai - 400 064.
Maharashtra (INDIA)
Mobile: 09004384515/09892243975
E-mail: santosh@multilinkworld.com


THEY ARE FRAUD BULK SMS PROVIDER..
THEY SAID WE WILL PROVIDE YOU BULK SMS NOW. JUST YOU DEPOSITE PAYMENT AND WE WILL GIVE YOU SMS PANEL.
TODAY ITS 7 DAYS PASSED I GAVE HIM PAYMENT AND NOBODY RESPONT TO MY CALL OR E-MAILS.
JUST THEY TOOK MONEY AND EAT.
I PAID THROUGH THE CREDIT CARD AND I COMPLAINED TO MY BANK ALSO . I HOPE THEY MAKE REFUND FOR THE SAME.
BUT I WANT THE COMPANY LIKE THIS FRAUD MUST CLOSE AND GOVT TAKE ACTION AGAINST THEM.
WHO JUST DO FRAUD .

NAVEEN GARG
9891111314
DELHI.[/TD]
[/TR]

Respected Sir,Name: Jabir Ali K, Address: Kanhichalil House, Thachampa P.O, Palakkad DT, Kerala - 678593.Idea Net Setter Post Paid Account Number: 1613068/8606020433 , Ph. Number : 8606020433 , Date of Taking connection : 02-December-2011The above-said connection was taken from Idea PALA branch (in Kottayam district, Kerala). While taking the connection, I had informed the agent (a lady) that I need to cancel the connection after one month. The agent had agreed to it. [This is because- I'm, being a student of IIT Madras was on a one month vacation during December 2011. Obviously, I can't use it in Chennai and so I wanted to cancel it after one month.] I used it for one month, and sincerely the connection was very slow. Just after one month, I sent My sister to the PALA office for cancellation (as I returned to Chennai in December last week and the Idea agent had agreed that any blood relative can come after one month and cancel the connection upon writing a request). The lady agent was not there and another agent disagreed to cancel the connection. I sent her again on the next day. This time, the lady agent was there and she agreed to cancel the connection and my sister had signed on a paper for the cancellation. The agents asked her to pay extra amount than that was specified. We paid around Rs.1500 & they said the connection is cancelled.After this, nobody has even connected the netsetter to any computer. No single Kb is used. Still, every month we get a bill. We contacted the PALA agents, and there was no proper response. Today, I got a letter saying I have to pay Rs.931.38 + 500 - to avoid legal actions. (REF: ICL/NBCP/May 2012/1062/170884 , Dated 13-May-2012). I hereby request you to verify if the connection was cancelled. If it was not cancelled, cancel it soon and take proper action against the agents. With all respect to Idea, I state that I'm not responsible for this error & honestly won't pay a single paisa extra. I request you to take necessary action. You can contact me at 9400523349 or 04924 243349 or jabiralik001@gmail.com.Thanking YouSincerely,Jabir Ali K

Originally Posted by rk.rahul0007@gmail.com

i recently purchase a idea net setter. but unfortunately somebody stole it.so please help me for that what shold i do.

Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, Netsetter no., and the type of Inconvenience you are facing. Also mention the token ID 205IC216169 in the subject.

Regards,
Idea Cellular

Originally Posted by VarunDaahal

Hi,I brought a New IDEA 3G NETSETTER last week i.e on May 8, 2012. The connectivity is worse, there is no signal most of the time. After 4 days the device stopped working. i'm not able to connect to internet. Called to the customer care cell number on the pack printed on the box 022-67100007, turns out they are Huawei customer care and they were unable to answer any technical related issues. Then got an another local customer care number which turns out worse no matter which language you select for the conversation you get something else. After many attempts somehow by god's grace you get to speak in the same language they can't solve your issue and asks you to visit the nearest service center and asks DID I SOLVE YOUR ISSUE!? How DUMB! all they want to do is somehow get rid of the customer's questions. So finally got the person who sold the device, got details for the regional head for these kind of issues... Here it comes he says the server is DOWN! Arrgh... How long the server can be down... It seems he was trained only to say the ONLY line the SERVER IS DOWN! After futile attempts to get some solution from him now i asked for the service center and he says its available everywhere! How SAD this can become.Dear IDEA 3G NETSETTER,I have understood all you want is to make money through some fancy advertisements and always failing fancy promises. Can't you teach your customer care to direct to an appropriate persons to solve the issues? How the sales heads don't know the locations for Service centers when there are only 2-3 in Hyderabad.I'm deeply disappointed with your product. I'd be very much happy not recommending this products to my friends. Thanks

Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, Netsetter no., and the type of Inconvenience you are facing. Also mention the token ID 205IC218386 in the subject.

Regards,
Idea Cellular